Healthcare Front Desk & Patient Services Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 30,000 - 38,000; Full time

Job summary

ST BERNARDS PHYSICIAN CLINICS in Jonesboro is seeking a friendly Patient Service Representative to greet patients and oversee the registration process, ensuring accurate demographic and insurance information, and explain clinic policies. You will answer phones, assist with billing inquiries, and process medical records requests while maintaining confidentiality and a professional image.

This full-time, day-shift role requires teamwork, good judgment, and the ability to handle multiple tasks with

Qualifications

• Minimum one year of customer service experience
• Prefer six months of healthcare receptionist experience
• Ability to work independently and exercise good judgment
• Effective communication and professional demeanor

Responsibilities

• Greet patients and arrange for efficient and orderly registration.
• Collect accurate patient and insurance information and inform patients of clinic policies.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality of patient information and professional image.

Skills

Customer service

Reception experience

Office equipment

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Office equipment

Job description

ST BERNARDS PHYSICIAN CLINICS in Jonesboro is seeking a friendly Patient Service Representative to greet patients and oversee the registration process, ensuring accurate demographic and insurance information, and explain clinic policies. You will answer phones, assist with billing inquiries, and process medical records requests while maintaining confidentiality and a professional image.

This full-time, day-shift role requires teamwork, good judgment, and the ability to handle multiple tasks with