Patient Services & Scheduling Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro is seeking a Patient Service Representative to greet patients, register them, and coordinate tests with physicians and departments.

The role involves handling confidential information and providing a positive first impression for clinic customers. Candidates should have at least one year in customer service, preferably six months in healthcare reception, and comfort with office equipment.

Qualifications

• Minimum of one year experience in customer service setting; preferably six months receptionist experience in health care setting and experience with office equipment.

Responsibilities

• Schedule OP tests in an efficient and timely manner.
• Coordinate tests with physician’s schedule and various departments.
• Greet patients and arrange for the efficient and orderly registration of patients.
• Ensure accurate patient and insurance information and inform patients of clinic policies.
• Answer telephone and billing questions; process medical records requests and general patient account functions.

Skills

Customer service

Receptionist

Healthcare

Office equipment

Independent work

Judgment

Tools

Office equipment

Job description

St. Bernards Healthcare in Jonesboro is seeking a Patient Service Representative to greet patients, register them, and coordinate tests with physicians and departments.

The role involves handling confidential information and providing a positive first impression for clinic customers. Candidates should have at least one year in customer service, preferably six months in healthcare reception, and comfort with office equipment.