Healthcare Front Desk & Patient Services Associate

Care Plus NJ, Inc.; Paramus (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and Dental Coverage

Vacation, Personal, and Sick Time

401K Plan and Tuition Reimbursement

Employee Discount and Rewards Program

Life & AD&D insurance

STD & LTD coverage

Job summary

CarePlus NJ, Inc. is seeking an Administrative Support Specialist to provide clerical support under the office manager and to connect clients with services in a nonprofit mental health setting.

You will gain operational knowledge of a Certified Community Behavioral Health Clinic while working with various departments and prescribers. This entry-level role involves direct client interaction, scheduling, insurance verification, and helping clients navigate services to enhance their journey toward

Qualifications

• High School diploma or GED or equivalent.
• 6 months to 2 years receptionist experience in medical or mental health field.
• Medical insurance verification experience required.
• Valid Driver's license and insurability by agency's auto insurance.

Responsibilities

• Greet walk-ins and coordinate face-to-face or telehealth appointments.
• Verify, review, and update demographic and insurance data in the electronic health record.
• Verify insurance benefits and eligibility; upload benefits into the EHR.
• Collect payments at time of service and collect past balances, in person or virtually.
• Answer phones and provide routine information; assist clients warmly and professionally.
• Schedule appointments and manage confirmations/reminders.
• Present information effectively in one-on-one and small group settings.

Skills

Receptionist experience

Customer service

Communication skills

Education

High School diploma or GED

Tools

Evolv NX

MyAbility

Navinet

NJMMIS

Job description

CarePlus NJ, Inc. is seeking an Administrative Support Specialist to provide clerical support under the office manager and to connect clients with services in a nonprofit mental health setting.

You will gain operational knowledge of a Certified Community Behavioral Health Clinic while working with various departments and prescribers. This entry-level role involves direct client interaction, scheduling, insurance verification, and helping clients navigate services to enhance their journey toward