Healthcare Front Desk & Patient Experience Specialist

Select Medical; Derby (KS); On-site; USD 22,000 - 26,000; Full time

Job summary

Select Medical in Derby, KS is seeking a Patient Service Specialist to greet patients, schedule appointments, collect co-pays, and coordinate between clinics in outpatient physical therapy centers. You will be part of a patient-focused team and play a pivotal role in delivering a smooth first impression and accurate record-keeping.

The role requires weekday, full-time hours with travel between Wichita, Derby, and Newton clinics, ensuring essential front-desk support and coordination for diverse

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year Front Desk experience.
• Preferred: healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Select Medical in Derby, KS is seeking a Patient Service Specialist to greet patients, schedule appointments, collect co-pays, and coordinate between clinics in outpatient physical therapy centers. You will be part of a patient-focused team and play a pivotal role in delivering a smooth first impression and accurate record-keeping.

The role requires weekday, full-time hours with travel between Wichita, Derby, and Newton clinics, ensuring essential front-desk support and coordination for diverse