Healthcare Front Desk & Patient Experience Coordinator

Lone Star Circle of Care; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision insurance

LSCC paid Life insurance

LSCC paid Disability insurance

Paid Time Off

403b Employee Retirement Plan

Job summary

Lone Star Circle of Care in Austin is hiring a Front Desk staff member to be the first point of contact for patients and ensure a positive clinic experience.

The role requires a high school diploma or GED and at least six months of professional administrative experience. Preferred qualifications include medical office experience, MS Office proficiency, bilingual English/Spanish, and strong customer-service skills.

Qualifications

• High school diploma or GED required.
• Minimum six months of experience in a professional administrative environment.
• Prior medical office or healthcare setting preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients as they arrive and assist them at check-in.
• Verify insurance information and collect copays when necessary.
• Schedule appointments and manage calendars; respond to phone calls and faxes.
• Update patient charts and perform closing procedures at shift end.

Skills

Customer service

Attention to detail

Problem-solving

Adaptability

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Office suite

Job description

Lone Star Circle of Care in Austin is hiring a Front Desk staff member to be the first point of contact for patients and ensure a positive clinic experience.

The role requires a high school diploma or GED and at least six months of professional administrative experience. Preferred qualifications include medical office experience, MS Office proficiency, bilingual English/Spanish, and strong customer-service skills.