Healthcare Front Desk & Guest Services Specialist

CommuniCare Health Services; Beckley (WV); On-site; USD 25,000 - 32,000; Full time

Job summary

Beckley Healthcare Center, part of the CommuniCare Family of Companies, is recruiting a Full Time Receptionist to join our team. You will greet visitors, answer calls, direct inquiries, and provide administrative support to ensure smooth center operations.

The ideal candidate has a High School diploma or GED and prior receptionist experience, with a focus on friendly service, accuracy, and patient-centered care in a healthcare environment.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Education

High School diploma or GED

Job description

Beckley Healthcare Center, part of the CommuniCare Family of Companies, is recruiting a Full Time Receptionist to join our team. You will greet visitors, answer calls, direct inquiries, and provide administrative support to ensure smooth center operations.

The ideal candidate has a High School diploma or GED and prior receptionist experience, with a focus on friendly service, accuracy, and patient-centered care in a healthcare environment.