Receptionist

CommuniCare Health Services; Beckley (WV); On-site; USD 25,000 - 32,000; Full time

Job summary

Beckley Healthcare Center, part of the CommuniCare Family of Companies, is recruiting a Full Time Receptionist to join our team. You will greet visitors, answer calls, direct inquiries, and provide administrative support to ensure smooth center operations.

The ideal candidate has a High School diploma or GED and prior receptionist experience, with a focus on friendly service, accuracy, and patient-centered care in a healthcare environment.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Education

High School diploma or GED

Job description

Job Address:100 Heartland Dr Beckley, WV 25801Beckley Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Receptionist to join our team.PURPOSE/BELIEF STATEMENT:The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them.JOB DUTIES & RESPONSIBILITIESAnswer telephone, determine nature of call, and direct caller to appropriate individual or departmentTake accurate messages when personnel are unavailable and ensure accurate deliveryOperate paging/telephone system as requiredGreet and direct visitors to the appropriate personnelProvide administrative support as assignedParticipate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.Perform other related activities as assigned or requested.Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.QUALIFICATIONS & EXPERIENCE REQUIREMENTSHigh School diploma or GED requiredPrevious receptionist experience requiredPrior work/life experiences, preferably in a healthcare setting.BENEFITSAs a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.ABOUT USA family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, \"to reach out with our hearts and touch the hearts of others.\" Through this effort we create \"Caring Communities\" where staff, residents, clients, and family members care for and about one another.