Healthcare Front Desk & EHR Coordinator

Communicare; Oxford (MS); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Communicare is seeking a front desk receptionist in Oxford, MS to greet visitors, answer calls, and manage EHR updates for patient appointments. The role includes handling admissions paperwork, data entry, and coordinating with staff to maintain smooth front desk operations.

The position requires a high school diploma (associate degree preferred) and two years of secretarial experience. Occasional light duties in lobby and office support are also part of the role.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Two years of secretarial experience required.

Responsibilities

• Greets and welcomes visitors; notifies staff of appointments. Follows up on guests in lobby.
• Answers and directs phone calls.
• Updates Electronic Health Records (EHR) for designated appointments, including intakes and demographics.
• Inputs medical records/chart information into EHR.
• Maintains and organizes files and records.
• Provides documents to director and shift staff as needed.
• Starts admissions paperwork for new clients.
• Inputs data into the database.
• Assists with discharge process as needed.
• Performs routine cleaning in lobby and common areas as directed.
• Sorts, scans, copies, faxes, and types documents as directed by supervisor.
• Rotates lunch coverage to maintain front desk staffing during clinic hours.
• Performs other duties as assigned.

Skills

Secretarial experience

Customer service

Education

High school diploma or equivalent

Associates degree preferred

Job description

Description

Responsibilities:

1. Greets and welcomes visitors; lets staff know appointments are in the office. Follows up on guests waiting in lobby.
2. Answers and directs phone calls.
3. Updates Electronic Health Records (EHR) for designated appointments to include: intakes, clinic appointments, client demographics, etc.
4. Inputs medical records/chart information into EHR.
5. Maintains and organizes files and records.
6. Provides documents to director and shift support staff as needed, requested.
7. Start the admissions paperwork for new clients.
8. Input data into respective database.
9. Assists with the discharge process, as needed.
10. Does routine cleaning in lobby and common areas as directed.
11. Scans, copies, faxes, types requested documents as directed by supervisor.
12. Rotates lunch to ensure front desk coverage, maintaining 2 (two) staff during clinic hours as much as possible.
13. Performs other assigned duties as directed.

Requirements

Qualifications:

1. Graduate of high school or equivalent required. Associates degree preferred.
2. Two (2) years of experience in secretarial work.