Healthcare Front Desk Concierge - Warm, Central Hub

Exton, PA; Exton (PA); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture commit

Company-sponsored life insurance

Employee assistance program (EAP)

Résumé du poste

Exton Post Acute invites you to join our team as a part-time Concierge, one day a week (2PM-10PM, weekends included). Proudly supported by Marquis Health Consulting Services, the role offers an all-inclusive $18/hour and a positive, resident-focused environment.

The Concierge acts as the first contact for residents, families, visitors, and staff, handling calls, directing inquiries, and supporting front-desk operations with warmth and professionalism.

Qualifications

• Current and active CNA license in the state strongly preferred.
• Previous experience in a customer service role required; experience in healthcare setting strongly preferred.
• Excellent verbal and written communication skills, including professional phone etiquette.
• Ability to communicate effectively with residents, visitors, staff and individuals at all levels of the organization.

Responsabilités

• Answer and transfer all incoming calls in a courteous, professional, and welcoming manner, ensuring clear and accurate communication.
• Provide information, direction, and appropriate assistance to residents, staff, guests, and vendors with professionalism and warmth.
• Perform a variety of clerical and administrative duties as assigned to support smooth facility operations.
• Greet and assist potential residents, families, visitors, and vendors, creating a positive and welcoming first impression of the facility.
• Manage both internal and external calls, accurately take messages, and ensure timely communication to appropriate individuals.
• Serve as a central point of contact to coordinate information flow and support day-to-day front-desk operations.
• Maintain a calm, professional presence while handling multiple priorities in a fast-paced environment.

Connaissances

Customer service

Communication

Multitasking

Phone etiquette

Formation

CNA license (state)

Description du poste

Exton Post Acute invites you to join our team as a part-time Concierge, one day a week (2PM-10PM, weekends included). Proudly supported by Marquis Health Consulting Services, the role offers an all-inclusive $18/hour and a positive, resident-focused environment.

The Concierge acts as the first contact for residents, families, visitors, and staff, handling calls, directing inquiries, and supporting front-desk operations with warmth and professionalism.