Front Desk Concierge – Welcoming Healthcare Hub

Brighton Post Acute Care; Boston (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture comité

Company-sponsored life insurance

Employee assistance program (EAP) | E-

Job summary

Brighton Post Acute Care in Boston, MA is seeking a friendly Concierge to greet residents, families, visitors, and staff. This full-time front-desk role runs 10 am–6 pm, Monday–Friday, with daily pay and a focus on delivering a welcoming, organized experience.

Responsibilities include answering calls, providing information, assisting with directions, performing clerical tasks, coordinating information flow, and maintaining a calm professional presence in a busy facility.

Qualifications

• Experience in customer service, healthcare setting preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional phone etiquette and welcoming demeanor.
• Active CNA license preferred for preferred status.

Responsibilities

• Answer and transfer incoming calls courteously and clearly.
• Provide information and directions to residents, families, visitors, and staff.
• Perform clerical duties to support facility operations.
• Greet and assist residents, families, visitors, and vendors to create a positive impression.
• Coordinate information flow and day-to-day front-desk operations.
• Maintain calm, professional presence while handling multiple priorities.

Skills

Customer service

Communication

Professional phone etiquette

Multitasking

Problem solving

Interpersonal skills

Education

CNA license (Massachusetts)

Job description

Brighton Post Acute Care in Boston, MA is seeking a friendly Concierge to greet residents, families, visitors, and staff. This full-time front-desk role runs 10 am–6 pm, Monday–Friday, with daily pay and a focus on delivering a welcoming, organized experience.

Responsibilities include answering calls, providing information, assisting with directions, performing clerical tasks, coordinating information flow, and maintaining a calm professional presence in a busy facility.