Front Office Receptionist - Healthcare

BayMark Health Services, Inc.; Ironton, Northern (OH, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Growth opportunities

Meaningful work in healthcare

Job summary

Mahajan Therapeutics is seeking a full-time Front Desk Receptionist to handle a range of clerical tasks, greet patients, schedule appointments, verify insurance, and process payments in a clinical setting.

The role requires organization, multitasking, and professional communication with staff and patients; prior office experience and basic PC skills (Word/Excel) are preferred. Benefits include competitive salary and comprehensive coverage.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of office experience.
• Excellent customer service and professional presentation.
• Proficient with basic PC skills; Word and Excel preferred.
• Ability to follow directions and work with staff.
• Able to pass drug screen and background check.

Responsibilities

• Answer phones, forward calls, manage mail flow, data entry, reconcile daily money.
• Assist with patient intakes: scheduling, check-in, verification, payments.
• Maintain and file patient histories and reports.
• Keep office areas clean and stocked; manage lab/coffee areas.
• Facilitate specimen collection when applicable and distribute results.
• Perform other duties as assigned.

Skills

Customer service

Telephone etiquette

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Description

Full Time - Front Desk Receptionist

Mahajan Therapeutics is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office.

Essential Duties & Responsibilities:

• Acts as receptionist, performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children's play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Qualifications:

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

Mahajan Therapeutics, a progressive mental health and substance abuse treatment organization that is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of each of our patients so they can achieve long-term mental health and recovery goals and an improved quality of life.

Mahajan Therapeutics is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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