Healthcare Field Service Engineer I – Travel & Training

OSI Systems, Inc.; Atlanta (GA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Life at OSI

Job summary

OSI Systems, Inc. is seeking a Field Service Engineer to ensure quality service of Spacelabs products and customer satisfaction across an assigned territory.

The role involves frequent travel, installation, maintenance, and support, with emphasis on timely responses and adherence to QA procedures. The candidate should have an AS in electronics or related tech, basic computer skills, and familiarity with CRM and office software.

Qualifications

• AS in electronics or related technical discipline or equivalent technical training from an accredited program in biomedical/electronic/computer technology.
• Equivalent military training and/or experience may be considered.
• Must become fully competent in the application and operation of all assigned products and systems.

Responsibilities

• Travel outside the territory frequently to build competency.
• Install, update, modify and relocate Spacelabs products per policies and docs.
• Perform preventative and corrective maintenance and updates to device software.
• Complete all required product training.
• Act as liaison with global technical support for introductions and troubleshooting.
• Respond to customer service calls within required timeframes and follow policy guidelines.
• Support regional managers in achieving operating profit goals including service contracts and billable services.

Skills

Windows

CRM systems

MS Office

Education

AS in electronics or related technical discipline

Tools

SAP R/3

Microsoft Dynamics CRM

Oracle

Job description

OSI Systems, Inc. is seeking a Field Service Engineer to ensure quality service of Spacelabs products and customer satisfaction across an assigned territory.

The role involves frequent travel, installation, maintenance, and support, with emphasis on timely responses and adherence to QA procedures. The candidate should have an AS in electronics or related tech, basic computer skills, and familiarity with CRM and office software.