Field Service Engineer III – Medical Devices (Travel 75%)

Spacelabs Healthcare; Des Moines (IA); On-site; USD 49,676 - 57,625; Full time

Benefits offered by this job

Health plans

401(k) retirement plan

Paid time off

Employee Stock Purchase Program

Job summary

Spacelabs Healthcare in Des Moines, Iowa, is seeking a Field Service Engineer 3 responsible for delivering quality service for Spacelabs products and ensuring customer satisfaction. Your role involves installing, maintaining, and upgrading equipment in healthcare settings.

The ideal candidate will have a background in electronics or a related field and at least 5 years of experience in a similar position. Strong technical skills and the ability to work independently are essential. This position offers competitive pay and comprehensive benefits, including possibilities for bonuses and stock options.

Qualifications

• 5+ years as Field Service Engineer or equivalent experience.
• Experience with complex capital medical devices.
• Proficient in networking and MS Office products.

Responsibilities

• Install and relocate Spacelabs products accordingly.
• Perform preventative and corrective maintenance.
• Act as liaison with global technical support.
• Respond to customer service calls within the required timeframe.

Skills

Technical communication

Analytical abilities

Customer service skills

Self-management

Education

Associate of Science Degree in electronics or related discipline

Tools

Microsoft Windows

CRM software (e.g., SAP R/3, Microsoft Dynamics CRM)

Job description

Spacelabs Healthcare in Des Moines, Iowa, is seeking a Field Service Engineer 3 responsible for delivering quality service for Spacelabs products and ensuring customer satisfaction. Your role involves installing, maintaining, and upgrading equipment in healthcare settings.

The ideal candidate will have a background in electronics or a related field and at least 5 years of experience in a similar position. Strong technical skills and the ability to work independently are essential. This position offers competitive pay and comprehensive benefits, including possibilities for bonuses and stock options.