Healthcare Facility Office & Billing Manager

EHG

Nassawadox (VA)

On-site

USD 55,000 - 85,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Dental + Vision
401k

Job summary

EHG is seeking a capable Business Office Manager to supervise, coordinate, and perform essential office functions under the Administrator's direction, ensuring accurate accounting practices and timely reporting.

The role requires a Bachelor's degree in Business or related long-term care experience, 3+ years in office management or supervisory capacity, and strong MS Office skills; professionalism, confidentiality, and effective communication are essential.

Qualifications

  • Bachelor's degree in Business or relevant experience in long-term care.
  • Minimum of three (3) years related experience.
  • One (1) to two (2) years management/supervisory experience required; office management experience preferred.
  • Effective verbal and written English communication skills.
  • Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
  • Highest level of professionalism with the ability to maintain confidentiality.
  • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
  • Customer service oriented with the ability to work well under pressure.
  • Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
  • Strong analytical and problem solving skills.
  • Ability to work with minimal supervision, take initiative and make independent decisions.
  • Approachable, flexible and adaptable to change.
  • Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

Responsibilities

  • Meet physical and sensory requirements stated below, and be able to work in the described environment.
  • Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
  • Prepare and submit monthly resident billings for services provided.
  • Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
  • Monitor and manage the accounts receivable collection process in coordination with outside billing company.
  • Pursue past due accounts persistently and maintain proper back-up documentation.
  • Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
  • Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
  • Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
  • Responsible for reconciling all facility cash and accounts.
  • Verify that resident trust is accurately recorded.
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
  • Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
  • Supervise and oversee other business office clerical staff, as assigned.
  • Other special projects and duties, as assigned.

Skills

Verbal communication
Written communication
Attention to detail
Organizational skills
Time management
Team player
Customer service
Problem solving
Initiative
Confidentiality

Education

Bachelor's degree in Business or related long-term care experience

Tools

Microsoft Word
Excel
PowerPoint
Outlook
Internet navigation
Intranet navigation

Job description

EHG is seeking a capable Business Office Manager to supervise, coordinate, and perform essential office functions under the Administrator's direction, ensuring accurate accounting practices and timely reporting.

The role requires a Bachelor's degree in Business or related long-term care experience, 3+ years in office management or supervisory capacity, and strong MS Office skills; professionalism, confidentiality, and effective communication are essential.

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