Healthcare Environmental Services Operations Manager

Compass Group USA; Durham (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee the support services operations within a healthcare facility. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high-quality service.

Responsibilities include setting standards, planning staffing, hiring and training, supervising housekeeping staff, conducting inspections, producing monthly reports, and coordinating external

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a high-contact environment.
• Effective written and oral communication skills.
• Ability to multi-task and establish priorities.
• Maintain organization in a changing, stressful environment.
• Demonstrate initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication

Multi-tasking

Organizational skills

Leadership

Contract administration

MS Office proficiency

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee the support services operations within a healthcare facility. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high-quality service.

Responsibilities include setting standards, planning staffing, hiring and training, supervising housekeeping staff, conducting inspections, producing monthly reports, and coordinating external