Healthcare Environmental Services Operations Leader

Crothall Healthcare; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

Job summary

Crothall Healthcare is seeking an Operations Manager to oversee support services operations and align frontline activities with administrative goals. You will coordinate tasks for frontline associates and act as a liaison to ensure high-quality service across departments.

The role requires coordinating staffing, mentoring supervisory staff, and maintaining standards while driving monthly reporting and performance improvements.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multitasking

Organizational skills

Contract administration

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare is seeking an Operations Manager to oversee support services operations and align frontline activities with administrative goals. You will coordinate tasks for frontline associates and act as a liaison to ensure high-quality service across departments.

The role requires coordinating staffing, mentoring supervisory staff, and maintaining standards while driving monthly reporting and performance improvements.