Healthcare Enrollment Specialist (US based, English Speaking)

1bios, Inc.; Oregon; Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Flexible schedule

Work from home

Job summary

1bios is a remote care leader offering RPM and CCM programs to patients. Enrollment Specialists educate patients about programs, then enroll interested individuals over the phone and via the 1bios system.

This is a remote, 1099 independent contractor role with flexible hours. Minimum 20 hours per week, start ASAP, and opportunities to earn with a $5 enrollment bonus. Top performers average over $30/hour.

Qualifications

• Experience in sales, telephone outreach, healthcare, or customer service.
• Ability to speak clearly, compassionately, and patiently with elderly patients.
• Tech-savvy and comfortable with web-based tools and systems.

Responsibilities

• Make 8-15 outbound calls per hour to eligible patients.
• Educate patients on RPM and CCM program benefits as recommended by physicians.
• Obtain verbal consent and enter enrollment data into the 1bios system.
• Maintain accurate records and meet enrollment targets.
• Support text and email outreach campaigns as needed.

Skills

Outbound calling

Patient education

Verbal enrollment

Empathy

Tools

CRM/system experience

Job description

1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. We partner with physician practices and health systems to deliver impactful remote care to their patients. We are seeking enthusiastic, empathetic Enrollment Specialists to join our growing team. You'll be reaching out to patients via phone, educating them about the programs, answering questions, and enrolling those who wish to participate. Perfect for individuals with a background in sales, telephone outreach, healthcare, or customer service who are looking for meaningful, remote work with flexible hours — including parents, caregivers, or semi-retired professionals.

Position Overview

• Remote, work from home
• 1099 Independent Contractor
• Flexible hours - work when it fits your schedule (min. 20 hrs/week) (however generally no calling on Sundays or before 9am or after 7pm in patient time zone which are mostly United States Eastern and Central Time)
• Start ASAP - ideally within a few days of accepting the position
• Full-time or part-time available

What You'll Do

• Make 8-15 outbound calls per hour to eligible patients (a mix of warm leads and cold outreach)
• Use call scripts to educate patients on the benefits of RPM and CCM programs recommended by their physician
• Enroll interested patients by obtaining verbal consent and entering required data into the 1bios system
• Maintain accurate records and meet productivity and enrollment goals
• May participate in text and/or email campaigns to patients (and take calls responding to campaigns)

Who You Are

• Speak excellent English and are able to speak slowly, clearly, and compassionately with elderly patients who may have chronic conditions or hearing difficulties
• A clear, confident communicator with a warm and friendly demeanor
• Comfortable on the phone for most of your shift
• Tech-savvy and experienced with web-based tools and systems
• Self-motivated, reliable, and able to work independently in a quiet, professional environment

Compensation

• $15/hour base pay
• $5 bonus per completed enrollment
• Top performers average over $30/hour

Requirements

• Ability to start within a few days to a week
• Minimum 20 hours/week commitment
• A quiet, private space for making calls
• Reliable internet and computer setup

Benefits

• Flexible schedule
• Work from home

Supplemental Pay

• Commission pay