Healthcare Emergency Communications Operator

StartupNWA; Mission (KS); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

StartupNWA in Mission, KS seeks a Service Desk Operator I to handle high-volume telephone operations in a healthcare call center, ensuring timely, professional communication.

You will process emergency tasks, document alerts, and coordinate with on-call staff while upholding HIPAA privacy standards and data security.

The role supports 24/7 coverage and requires a high school diploma or GED; prior call center experience is preferred.

Qualifications

• High school diploma or GED required.
• Previous call center or dispatch operator experience preferred.
• Strong communication and multitasking abilities are essential.

Responsabilités

• Perform telephone operations in a high-volume call center environment.
• Process complex emergency tasks for safety codes and notify appropriate personnel.
• Maintain HIPAA-compliant handling of patient information and data security.

Connaissances

Communication skills

Typing

De-escalation

Formation

High school diploma or GED

Description du poste

StartupNWA in Mission, KS seeks a Service Desk Operator I to handle high-volume telephone operations in a healthcare call center, ensuring timely, professional communication.

You will process emergency tasks, document alerts, and coordinate with on-call staff while upholding HIPAA privacy standards and data security.

The role supports 24/7 coverage and requires a high school diploma or GED; prior call center experience is preferred.