Healthcare Eligibility & Benefits Coordinator

The US Oncology Network; Ocala (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

PTO

401k with company match

Wellness program

Tuition reimbursement

Employee assistance program

Retail discounts

Job summary

The US Oncology Network is seeking a detail-oriented healthcare administrative professional to manage patient eligibility, referrals, and function within our oncology clinic’s revenue cycle. You will verify coverage, assist with authorizations, and coordinate with payors and patients to ensure accurate billing and timely payments.

Ideal candidates have front desk or healthcare benefits experience, strong computer skills, and a commitment to confidential, HIPAA-compliant practices.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Three years of front desk, registrations, healthcare benefits or equivalent experience.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.

Responsibilities

• Researches and obtain accurate and current insurance coverage information; makes corrections in the PMS.
• Evaluates benefits and eligibility to assess patient financial responsibility.
• Coordinates referrals and authorizations; ensures entries in the PMS.
• Identifies uninsured patients and refers to patient benefit representative for coordination of payment.
• Communicates system issues and payor trends to lead or supervisor.
• Answers questions and resolves complaints as needed.

Skills

Customer service

Medical office

Attention to detail

Education

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Practice Management System (PMS)

Job description

The US Oncology Network is seeking a detail-oriented healthcare administrative professional to manage patient eligibility, referrals, and function within our oncology clinic’s revenue cycle. You will verify coverage, assist with authorizations, and coordinate with payors and patients to ensure accurate billing and timely payments.

Ideal candidates have front desk or healthcare benefits experience, strong computer skills, and a commitment to confidential, HIPAA-compliant practices.