Healthcare Electronic Security Systems Engineer (On-Call)

University Health; San Antonio (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

University Health is seeking an Engineer, Information Systems – ESS to support and maintain enterprise physical and electronic security platforms across our healthcare network. You will oversee access control, CCTV, infant/pediatric protection, intrusion alarms, and visitor management while coordinating with IT and facilities teams.

The role emphasizes operational technology (OT) and electronic security systems, not cybersecurity, with on-call rotations and after-hours support as needed.

Qualifications

• Bachelor’s degree in Computer Science, MIS, Healthcare Technology, or related field.
• Four years of relevant experience, or an Associate degree with one year of related experience.
• Experience supporting large-scale electronic or physical security systems in healthcare or regulated environments.

Responsibilities

• Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems
• Configure and maintain application-level system settings, user permissions, and device integrations
• Perform system testing, validation, and deployment of vendor-supported upgrades and patches
• Monitor scheduled data exchanges between electronic security systems and enterprise applications
• Generate operational reports, audits, and system performance metrics
• Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors
• Support vendors and contractors during physical system installations, expansions, and upgrades
• Participate in IT service management processes related to incident response, problem resolution, and system changes
• Provide after-hours and on-call support for electronic security systems operations

Skills

Electronic Security Systems (ESS)

Access Control

Video Surveillance

RTLS / RFID

Intrusion Alarm

Visitor Management

Windows Server

VMware vSphere

Cisco UCS

Education

Bachelor’s degree in Computer Science / MIS / Healthcare Technology

Four years of relevant experience OR Associate degree with 1 year experience

Tools

Software House CCure 9000

Milestone

Zenitel Stentofon

CenTrak

DSC

HID SAFE

VMware vSphere

Cisco UCS

Dell servers

Microsoft Endpoint management

Job description

University Health is seeking an Engineer, Information Systems – ESS to support and maintain enterprise physical and electronic security platforms across our healthcare network. You will oversee access control, CCTV, infant/pediatric protection, intrusion alarms, and visitor management while coordinating with IT and facilities teams.

The role emphasizes operational technology (OT) and electronic security systems, not cybersecurity, with on-call rotations and after-hours support as needed.