Electronic Security Engineer

University Health; San Antonio (TX); In loco; USD 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

University Health is seeking an Engineer, Information Systems – ESS to support and maintain enterprise physical and electronic security platforms across our healthcare network. You will oversee access control, CCTV, infant/pediatric protection, intrusion alarms, and visitor management while coordinating with IT and facilities teams.

The role emphasizes operational technology (OT) and electronic security systems, not cybersecurity, with on-call rotations and after-hours support as needed.

Competenze

• Bachelor’s degree in Computer Science, MIS, Healthcare Technology, or related field.
• Four years of relevant experience, or an Associate degree with one year of related experience.
• Experience supporting large-scale electronic or physical security systems in healthcare or regulated environments.

Mansioni

• Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems
• Configure and maintain application-level system settings, user permissions, and device integrations
• Perform system testing, validation, and deployment of vendor-supported upgrades and patches
• Monitor scheduled data exchanges between electronic security systems and enterprise applications
• Generate operational reports, audits, and system performance metrics
• Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors
• Support vendors and contractors during physical system installations, expansions, and upgrades
• Participate in IT service management processes related to incident response, problem resolution, and system changes
• Provide after-hours and on-call support for electronic security systems operations

Conoscenze

Electronic Security Systems (ESS)

Access Control

Video Surveillance

RTLS / RFID

Intrusion Alarm

Visitor Management

Windows Server

VMware vSphere

Cisco UCS

Formazione

Bachelor’s degree in Computer Science / MIS / Healthcare Technology

Four years of relevant experience OR Associate degree with 1 year experience

Strumenti

Software House CCure 9000

Milestone

Zenitel Stentofon

CenTrak

DSC

HID SAFE

VMware vSphere

Cisco UCS

Dell servers

Microsoft Endpoint management

Descrizione del lavoro

The Engineer, Information Systems – Electronic Security Systems (ESS) supports and maintains University Health’s enterprise physical and electronic security platforms. This role is responsible for the operation, reliability, and integration of facility-based security technologies, including access control, video surveillance, emergency communications, and safety monitoring systems across a complex healthcare environment.
This position focuses on operational technology (OT) and electronic security systems, not cybersecurity or information security.

Key Responsibilities

Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems

Configure and maintain application-level system settings, user permissions, and device integrations

Perform system testing, validation, and deployment of vendor-supported upgrades and patches

Monitor scheduled data exchanges between electronic security systems and enterprise applications

Generate operational reports, audits, and system performance metrics

Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors

Support vendors and contractors during physical system installations, expansions, and upgrades

Participate in IT service management processes related to incident response, problem resolution, and system changes

Provide after-hours and on-call support for electronic security systems operations as required

Required IT & Technical Skills

Electronic Security Systems (ESS) / Physical Security Technology

Access Control – Software House CCure 9000

Video Management Systems – Milestone

Emergency Communications – Zenitel Stentofon

RTLS / RFID Infant & Pediatric Protection, Staff Duress – CenTrak

Intrusion Alarm Systems – DSC

Visitor Management Systems – HID SAFE

Windows Server (system hosting and application support)

Virtualized server environments (VMware vSphere)

Enterprise server hardware support (Cisco UCS, Dell)

Network fundamentals related to system connectivity (IP addressing, VLAN awareness)

Microsoft endpoint and systems management tools for application support purposes

This is not a Cybersecurity Role.

Education & Experience

Bachelor’s degree in Computer Science, Management Information Systems, Healthcare Technology, or related field required.
Four years of relevant experience, or an Associate degree with one year of related experience, may be substituted for education requirements.
Experience supporting large-scale electronic or physical security systems in healthcare or similarly regulated environments preferred.

Hospital and data center environments with 24/7 on-call rotation supporting facility security systems.