Healthcare Digital Product Manager - Customer-Driven

Highmark Health; Washington; On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a Product Manager to represent the customer voice across the product lifecycle and evangelize the vision and strategy for digital products. You will define the product’s value proposition, outline the vision, gain alignment with stakeholders, and oversee execution across design, development, and analytics teams.

The role requires collaboration to deliver remarkable digital experiences that solve customer problems, drive business value, and produce outcomes in a

Qualifications

• Bachelor’s Degree in Business, Science, Technology, Design, Healthcare or related field
• 6 years of related and progressive experience in lieu of Bachelor’s degree
• 2 years in a Business or Technical Analysis, or Digital Product Management role
• 2 years in the Healthcare Industry

Responsibilities

• Serves as the point of contact for assigned digital products both internally and externally.
• Collects quantitative product data and metrics through market research. Synthesizes customer research.
• Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision. Works on developing high-level product strategy and direction.
• Leverages inventory of existing digital capabilities to inform approaches for product solutions.
• Familiar with the department’s and the company’s strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.
• Serve as accountable owner for the digital products/tools as assigned.
• Coordinate with other Product Managers to ensure cross-product alignment. Collaborates with other Digital Product Managers.
• Other duties as assigned or requested.

Skills

Written, interpersonal, communication,

presentation skills

Organizational skills

Customer-centric

Collaboration

Conflict Management

Education

Bachelor’s Degree in Business, Science, Technology, Design, Healthcare or related field

Job description

Highmark Health is seeking a Product Manager to represent the customer voice across the product lifecycle and evangelize the vision and strategy for digital products. You will define the product’s value proposition, outline the vision, gain alignment with stakeholders, and oversee execution across design, development, and analytics teams.

The role requires collaboration to deliver remarkable digital experiences that solve customer problems, drive business value, and produce outcomes in a