Healthcare Data Implementation Specialist (Hybrid NYC)

RXinsider LTD.; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

TailorMed in New York City is seeking an energetic Implementation Specialist to onboard customers onto our healthcare automation platform. You will collaborate with customers and their technical analysts on data onboarding, data ingestion, and issue resolution to ensure a smooth delivery of implementations.

In this hands-on role you’ll analyze data with Excel, SQL, Athena, and other tools, troubleshoot problems, and become a platform expert who helps tailor features to maximize value for our

Qualifications

• 3-5 years in technology or healthcare environment.
• Hands-on with Epic and/or other EHR systems.
• Experience with customer and/or data onboarding.
• Healthcare providers experience preferred.
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Able to clearly explain technical issues to non-technical audiences.

Responsibilities

• Partner with customers and their technical analysts to extract the right data points from their IT systems.
• Use tools like Excel, SQL, Athena, and others to analyze large datasets and uncover insights about customer needs.
• Monitor customer environment health, troubleshoot issues, and resolve errors until data quality meets pre-set standards.
• Become a TailorMed platform expert and help determine the best mix of features and functionality to maximize user value.
• Spot challenges early and recommend process improvements or technical solutions that strengthen our product and implementation approach.
• Communicate clearly to multiple audiences including client stakeholders and internal teams such as Customer Success and Product.

Skills

SQL

Excel

Epic

EHR systems

Data onboarding

Healthcare exp

Google Workspace

AI tools

Data analysis

Tools

Athena

Google Workspace

Job description

TailorMed in New York City is seeking an energetic Implementation Specialist to onboard customers onto our healthcare automation platform. You will collaborate with customers and their technical analysts on data onboarding, data ingestion, and issue resolution to ensure a smooth delivery of implementations.

In this hands-on role you’ll analyze data with Excel, SQL, Athena, and other tools, troubleshoot problems, and become a platform expert who helps tailor features to maximize value for our