Job Summary
Progressive Technology is seeking a detail-oriented and analytical Healthcare Data Analyst to support healthcare utilization management, operational reporting, and data-driven decision-making. The successful candidate will be responsible for collecting, analyzing, interpreting, and presenting healthcare data to help improve operational efficiency, resource utilization, service delivery, and overall organizational performance.
This role involves working with healthcare utilization data, patient service metrics, operational performance indicators, and reporting systems to identify trends, evaluate performance, and provide actionable insights to management and operational teams.
The ideal candidate will have strong analytical capabilities, a solid understanding of healthcare operations, and the ability to transform complex datasets into meaningful reports and recommendations. The Healthcare Data Analyst will collaborate with cross-functional teams to ensure data accuracy, maintain reporting standards, and support continuous improvement initiatives.
Key Responsibilities
- Collect, extract, validate, and analyze healthcare data from electronic health records, claims systems, utilization management platforms, and other relevant data sources.
- Develop, maintain, and enhance operational reports, dashboards, and performance summaries to support healthcare management and operational decision-making.
- Monitor healthcare utilization metrics, including service volumes, patient encounters, authorization requests, resource consumption, and operational turnaround times.
- Analyze utilization trends and identify variations, inefficiencies, and opportunities for improving resource allocation and service delivery.
- Prepare regular and ad hoc reports covering operational performance, utilization patterns, productivity, and key performance indicators (KPIs).
- Collaborate with utilization management teams, healthcare administrators, clinical operations personnel, and other stakeholders to understand reporting requirements.
- Perform data validation, reconciliation, and quality checks to ensure the accuracy, completeness, and consistency of healthcare information.
- Identify unusual data patterns, reporting discrepancies, and operational trends that may require further investigation.
- Translate analytical findings into clear, actionable insights for business leaders and operational teams.
- Support the development and standardization of reporting processes, analytical models, and data documentation.
- Assist in forecasting operational workloads, evaluating resource requirements, and supporting capacity planning activities.
- Maintain confidentiality and comply with applicable healthcare privacy regulations, organizational policies, and data governance standards.
- Participate in process improvement initiatives designed to enhance reporting efficiency, data quality, and operational performance.
- Prepare presentations and communicate analytical findings to stakeholders with varying levels of technical expertise.
Required Skills and Qualifications
- Bachelors degree in Healthcare Administration, Health Informatics, Data Analytics, Statistics, Information Technology, Business Analytics, or a related discipline.
- Strong analytical, numerical, and problem-solving abilities.
- Proficiency in Microsoft Excel, including pivot tables, lookup functions, data validation, and advanced reporting techniques.
- Working knowledge of SQL for querying, extracting, and analyzing structured datasets.
- Familiarity with business intelligence and data visualization tools such as Power BI, Tableau, or similar platforms.
- Understanding of healthcare operations, utilization management, medical claims, patient services, or healthcare performance reporting.
- Ability to interpret complex datasets and communicate findings in a clear and practical manner.
- Strong attention to detail and commitment to maintaining data accuracy.
- Excellent written and verbal communication skills.
- Ability to manage multiple reporting requests, prioritize tasks, and meet established deadlines.
- Knowledge of healthcare data privacy, confidentiality, and information security principles.
Experience
- 1–3 years of experience in healthcare data analysis, operational reporting, business intelligence, or a related analytical role is preferred.
- Experience working with healthcare claims, patient utilization data, medical authorization records, or healthcare operational metrics is an advantage.
- Practical experience developing dashboards, automated reports, and performance summaries using Excel, SQL, Power BI, or Tableau is desirable.
- Candidates with relevant academic projects, internships, or practical training in healthcare analytics may also be considered for entry-level opportunities.
- Experience working with electronic health records (EHR), healthcare management systems, or utilization management platforms is beneficial.
Working Hours
Full-time position with a standard schedule of approximately 40 hours per week.
Working hours will be determined by the organizations operational requirements and the candidates assigned location.
Depending on business needs, occasional flexibility may be required to support reporting deadlines, meetings, and operational priorities.
Remote, hybrid, or on-site work arrangements may be available depending on the position and organizational requirements.
Candidates must be able to maintain consistent communication and meet reporting deadlines within the assigned working schedule.
Knowledge, Skills, and Abilities
Healthcare Analytics Knowledge
- Understanding of healthcare delivery systems, utilization management processes, and operational performance measurement.
- Familiarity with healthcare terminology, patient service workflows, and resource utilization concepts.
- Awareness of healthcare data privacy requirements and responsible handling of sensitive information.
Technical and Analytical Skills
- Ability to extract, clean, organize, and analyze large datasets using SQL and spreadsheet applications.
- Knowledge of statistical analysis, trend identification, and performance measurement techniques.
- Ability to develop dashboards and reports that clearly communicate operational findings.
- Familiarity with data visualization principles and reporting automation.
Communication and Collaboration
- Ability to explain analytical findings to non-technical stakeholders.
- Strong interpersonal skills and a collaborative approach to working with healthcare and business teams.
- Ability to gather reporting requirements and translate them into practical analytical solutions.
Organizational Abilities
- Strong time management and prioritization skills.
- Ability to work independently while contributing effectively to team objectives.
- Commitment to accuracy, confidentiality, continuous learning, and professional development.
Benefits
Progressive Technology aims to provide a supportive and professional work environment that encourages employee growth and well-being.
- Competitive salary based on qualifications, experience, and job responsibilities.
- Opportunities for professional development and technical training.
- Access to learning resources and healthcare analytics training programs.
- Opportunities to work with modern reporting technologies and analytical tools.
- Supportive team environment with opportunities for collaboration and knowledge sharing.
- Potential flexibility in working arrangements, subject to business requirements.
- Career development opportunities in healthcare analytics, business intelligence, and operational management.
- Applicable employee benefits in accordance with company policy and local employment regulations.
Why Join Progressive Technology?
Joining Progressive Technology offers an opportunity to contribute to the improvement of healthcare operations through meaningful data analysis and reporting.
As a Healthcare Data Analyst, you will play an important role in helping healthcare teams understand utilization patterns, improve operational performance, and make informed decisions that support efficient service delivery.
You will have the opportunity to develop your analytical expertise, strengthen your healthcare industry knowledge, and work with professionals who value accuracy, innovation, and continuous improvement.
This position is well suited to individuals who enjoy working with data, solving operational challenges, and transforming information into practical business insights. Progressive Technology encourages professional growth and provides opportunities to build a rewarding career in healthcare analytics and operational reporting.