Job Description
Job Title: Senior Data Analyst
Department: Technology
Reports To: Director of Emerging Technologies
Location: Remote (Los Angeles-Orange County preferred; California as a whole or WA ok)
FLSA Status: Exempt
Position Summary
Serve as a strategic partner across the business, leading analytical initiatives that drive operational excellence, improve member outcomes, and support data-informed decision making.
Key Responsibilities
Data Analysis & Insights
- Lead complex analyses to identify trends, gaps, and opportunities across clinical, claims, financial, and operational datasets.
- Translate ambiguous business questions into structured analytical approaches.
- Deliver clear, concise, and actionable insights to senior leadership and cross-functional teams.
Business Intelligence & Visualization
- Design and manage data visualizations using QuickSight and Power BI, Looker, or similar tools.
- Develop dashboards, metrics, and recurring reports that support strategic and operational needs.
- Partner with stakeholders to refine reporting requirements and ensure alignment with key performance indicators (KPIs).
- Ensure data visualizations are intuitive, accurate, and tailored to the intended audience.
Data Management & Quality
- Partner with IT teams to improve data pipelines, definitions, integrity, and accessibility.
- Validate and audit datasets regularly to ensure accuracy and consistency.
- Recommend process or system enhancements to strengthen data quality and governance.
- Maintain documentation for data definitions and reporting logic.
Stakeholder Collaboration
- Work closely with Operations, Product, Finance, and Clinical leaders to understand data needs and provide analytical support.
- Support initiatives in population health, quality improvement, and value-based care.
- Serve as a subject matter expert on data definitions, KPIs, and analytical methodologies.
- Train end users on Reports that have been generated. Mentor users a minimum of 8 hours a month.
- Lead or support special projects that require advanced analytical modeling or deep data exploration.
Advanced Analytics & Tools
- Apply statistical methods, forecasting models, or other advanced techniques when applicable.
- Utilize SQL, Python, R, or other tools to extract and manipulate large datasets.
- Explore opportunities to introduce automation and more sophisticated analytic approaches.
Compliance & Security
- Ensure compliance with HIPAA and organizational data governance policies.
- Follow secure data access standards and remote work security practices.
- Safeguard all confidential and sensitive health information.
Qualifications
Required
- 5+ years of experience in data analytics, business intelligence, or a related field.
- Advanced proficiency with SQL and at least one analytic programming language (e.g., Python or R).
- Strong Excel skills (pivot tables, Power Query, advanced formulas).
- Strong experience building dashboards (e.g., QuickSight, Power BI, Looker).
- Excellent critical thinking skills with the ability to turn complex data into meaningful insights.
- Strong communication skills, including the ability to tailor insights to technical and non-technical audiences.
- Experience working with large or complex datasets, preferably in a healthcare or regulated environment.
Preferred
- Experience in healthcare analytics, care management, value-based care, or population health.
- Familiarity with data warehousing concepts and modern analytics infrastructures.
- Knowledge of statistical modeling, forecasting, or applied data science.
- Prior experience in a high-growth or tech-enabled organization.
- Familiarity with HL7/FHIR standards.
Work Environment / Physical Requirements
- Ability to work remotely, with reliable internet access.
- Frequent use of computers, phones, video conferencing tools and related office equipment.
- May require extended periods of sitting or standing during meetings, training or documentation tasks.
- Adequate hearing and clear speech for in-person or telephone communication.
- Vision suitable for reading various documents, including memos, screens, and forms.
- Able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn, etc.
- Occasional travel may be required depending on organizational needs.
- May require evening and weekend hours to support business needs.