Healthcare Business Analyst (US)

First Roles; Chicago (IL); Híbrido; USD 75.000 - 130.000; Jornada completa

Descripción de la vacante

First Roles is seeking a Healthcare Business Analyst to support operations, data analysis, and reporting across healthcare systems. You will gather requirements, write SQL queries, and collaborate with clinical, operational, financial, and technical teams to drive data-informed decisions.

The role emphasizes workflow optimization, BRD and user story creation, and KPI reporting using BI tools. Hybrid work options may be available, with location flexibility in Chicago or Minneapolis.

Formación

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Data Analytics, Computer Science, or related field.
• 3–6 years in business analysis, healthcare analytics, healthcare IT, or related analytical role.
• At least 2 years of hands-on experience with SQL for data extraction, querying, validation, and analysis.
• Experience gathering requirements, documenting business processes, and translating stakeholder needs into functional specifications.
• Experience creating operational reports, dashboards, and performance metrics.
• Proficiency in Microsoft Excel and BI tools such as Power BI or Tableau.

Responsabilidades

• Gather, document, and validate business requirements from stakeholders across clinical, administrative, financial, and IT departments.
• Write and optimize SQL queries to extract, validate, and analyze data from healthcare databases.
• Assess existing business processes and workflows to identify bottlenecks and improvements.
• Develop, maintain, and enhance reports, dashboards, and KPIs using Excel, Power BI, Tableau.
• Serve as liaison between business stakeholders, IT teams, and project managers.
• Support system implementations, upgrades, and process transitions.

Conocimientos

Stakeholder management

Requirements gathering

Analytical thinking

Process improvement

Documentation

Educación

Bachelor's degree in related field

Master's degree (preferred)

Herramientas

SQL

Power BI

Tableau

Excel

Descripción del empleo

Job Description: Healthcare Business Analyst

Locations: Chicago, IL | Minneapolis, MN

Salary Range: $75,000–$130,000 per year

Employment Type: Full-Time

Department: Healthcare Analytics / Business Operations

Experience Level: Mid-Level to Senior-Level

Position Overview

We are seeking a detail-oriented and analytical Healthcare Business Analyst to support business operations, data analysis, workflow optimization, and reporting initiatives across healthcare systems and services. The ideal candidate will have experience gathering business requirements, writing SQL queries, analyzing healthcare data, and collaborating with clinical, operational, financial, and technical teams to drive data-informed decisions.

Key Responsibilities

1. Business Requirements Analysis

• Gather, document, and validate business requirements from stakeholders across clinical, administrative, financial, and IT departments.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
• Develop business requirements documents (BRDs), functional specifications, user stories, and acceptance criteria.
• Translate business needs into clear, actionable requirements for technical and operational teams.
• Manage requirement changes and ensure alignment between business objectives and project deliverables.

2. SQL and Healthcare Data Analysis

• Write and optimize SQL queries to extract, validate, and analyze data from healthcare databases.
• Analyze operational, clinical, financial, claims, and patient service data, as applicable to the organization.
• Identify data inconsistencies, trends, anomalies, and opportunities for process improvement.
• Perform data validation, reconciliation, and quality checks to support accurate reporting.
• Collaborate with data engineers, developers, and reporting teams to resolve data-related issues.

3. Workflow Analysis and Process Improvement

• Assess existing business processes and workflows to identify bottlenecks, inefficiencies, and improvement opportunities.
• Develop process maps, workflow diagrams, and current-state and future-state documentation.
• Recommend process enhancements that improve productivity, reduce manual work, and support better service delivery.
• Work with stakeholders to implement workflow changes and measure their effectiveness.
• Support process standardization across departments and locations where appropriate.

4. Reporting and Business Intelligence

• Develop, maintain, and enhance recurring reports, dashboards, and performance metrics.
• Analyze key performance indicators (KPIs) related to operational efficiency, financial performance, service delivery, and quality.
• Use tools such as Microsoft Excel, Power BI, Tableau, or similar reporting platforms.
• Prepare analytical summaries and presentations for business leaders and stakeholders.
• Ensure reports are accurate, timely, consistent, and aligned with business requirements.

5. Stakeholder Collaboration

• Serve as a liaison between business stakeholders, IT teams, data analysts, and project managers.
• Facilitate communication between technical and nontechnical teams.
• Present analytical findings and recommendations in a clear, business-focused manner.
• Coordinate user acceptance testing (UAT) and validate that delivered solutions meet documented requirements.
• Provide support during system implementations, upgrades, and process transitions.

6. Healthcare Compliance and Data Quality

• Follow applicable healthcare data privacy, security, and confidentiality requirements, including HIPAA where applicable.
• Support data governance, documentation standards, and data quality initiatives.
• Ensure business processes and reporting practices follow applicable organizational policies and regulatory requirements.
• Help identify data-related risks and recommend corrective actions.
• Handle sensitive healthcare information responsibly and in accordance with authorized access requirements.

7. Project Support and Documentation

• Support project planning, scope definition, requirements traceability, and implementation activities.
• Maintain business process documentation, data definitions, report specifications, and requirement logs.
• Track project issues, dependencies, risks, and action items.
• Assist with system testing, defect documentation, and implementation validation.
• Contribute to continuous improvement initiatives and cross-functional projects.

Required Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Data Analytics, Computer Science, or a related field.
• 3–6 years of experience in business analysis, healthcare analytics, healthcare IT, or a related analytical role.
• At least 2 years of hands‑on experience with SQL for data extraction, querying, validation, and analysis.
• Experience gathering requirements, documenting business processes, and translating stakeholder needs into functional specifications.
• Demonstrated experience analyzing workflows and recommending process improvements.
• Experience creating operational reports, dashboards, and performance metrics.
• Proficiency in Microsoft Excel and familiarity with business intelligence tools such as Power BI or Tableau.
• Strong analytical, critical‑thinking, problem‑solving, and documentation skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities and collaborate effectively across technical and business teams.

Preferred Qualifications

• Master's degree in Healthcare Administration, Business Analytics, Information Systems, Public Health, or a related field.
• Experience working with electronic health records (EHR/EMR), healthcare claims, billing, revenue cycle management, or clinical operations data.
• Familiarity with healthcare interoperability standards such as HL7 or FHIR.
• Knowledge of healthcare data privacy, HIPAA requirements, and data governance practices.
• Experience with Agile or Scrum methodologies, Jira, Confluence, or similar project management tools.
• Familiarity with data warehousing, ETL processes, and relational database concepts.
• Certifications such as CBAP, CCBA, PMI-PBA, or relevant analytics certifications.

Required Technical Skills

• SQL: Queries, joins, aggregations, subqueries, data validation, and query optimization fundamentals.
• Requirements Management: BRDs, functional specifications, user stories, acceptance criteria, and requirements traceability.
• Workflow Documentation: Process mapping, workflow analysis, gap analysis, and root‑cause analysis.
• Reporting and Visualization: Excel, Power BI, Tableau, or comparable tools.
• Testing: UAT planning, test scenarios, test cases, and defect tracking.
• Documentation and Collaboration: Microsoft Office, Jira, Confluence, Visio, or equivalent tools.

Key Competencies

• Healthcare business process knowledge.
• Data-driven decision-making.
• Requirements elicitation and analysis.
• Cross‑functional communication.
• Attention to detail and data accuracy.
• Process improvement and problem‑solving.
• Reporting and presentation skills.
• Time management and prioritization.
• Adaptability in a changing healthcare environment.

Compensation and Benefits

• Annual salary: $75,000–$130,000, depending on qualifications, relevant experience, location, and role scope.
• Health, dental, and vision insurance, subject to employer offerings.
• Paid time off and company holidays, according to policy.
• Retirement savings plan, if offered.
• Professional development and training opportunities.
• Potential performance-based incentives, depending on the employer's compensation structure.

Work Location and Schedule

• Location options: Chicago, Illinois, or Minneapolis, Minnesota.
• Employment type: Full-time.
• Schedule: Standard business hours, with flexibility as needed to support project deadlines and stakeholder requirements.
• Work arrangement: On-site, hybrid, or remote depending on the employer's requirements and approved location policy.

Performance Expectations

• Accuracy and reliability of SQL analysis and reporting deliverables.
• Quality and completeness of business requirements documentation.
• Effectiveness of workflow improvements and process recommendations.
• Timely delivery of reports, dashboards, and analytical insights.
• Stakeholder satisfaction and successful cross-functional collaboration.
• Successful completion of UAT and alignment of delivered solutions with business requirements.
• Improvements in data quality, operational efficiency, and reporting consistency.

The employer is committed to providing equal employment opportunities to qualified candidates in accordance with applicable federal, state, and local employment laws.

Note: Experience requirements, benefits, and work arrangements are suggested hiring criteria and should be adjusted to reflect the employer's actual policies and role requirements.