Healthcare Customer Support & Billing Specialist

Quipt Home Medical; Savannah (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Quipt Home Medical in Savannah seeks a Customer Service Representative to be the primary contact for patients, caregivers and referral sources. You will respond to inquiries, verify insurance, and process orders for equipment and services, coordinating with delivery personnel to ensure timely, accurate fulfillment.

You must communicate clearly, resolve complaints professionally, and maintain up-to-date patient records while following company policies and procedures to support a patient-centered

Qualifications

• High School Diploma or equivalent required.
• Prior clerical or customer service experience preferred.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer inquiries from patients, caregivers and referral sources.
• Verify insurance and eligibility, and process orders in a timely manner.
• Coordinate deliveries and communicate shipping details to patients.
• Handle complaints professionally and maintain accurate records.
• Maintain patient files and documentation per policy and procedure.
• Assist with billing, posting, and third-party payer communication as needed.

Skills

Customer service

Clerical experience

Typing

Microsoft Office

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Quipt Home Medical in Savannah seeks a Customer Service Representative to be the primary contact for patients, caregivers and referral sources. You will respond to inquiries, verify insurance, and process orders for equipment and services, coordinating with delivery personnel to ensure timely, accurate fulfillment.

You must communicate clearly, resolve complaints professionally, and maintain up-to-date patient records while following company policies and procedures to support a patient-centered