Healthcare Customer Service Specialist - Day Shift

Garden City Hospital; Garden City (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Prime Healthcare is seeking a Customer Service Representative to be a primary point of contact in the department, handling phone inquiries and processing requests with professionalism and courtesy. The role supports patients, customers, and coworkers in a healthcare environment.

Qualifications include a high school diploma and experience in customer service or medical offices, with solid computer skills and English communication abilities. Full-time daytime schedule available.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or medical office experience preferred.
• Intermediate computer skills required, including Microsoft Office applications.
• Ability to communicate effectively in English, both orally and in writing.

Responsibilities

• The Customer Service Representative is a high-level customer service position and a first point of contact within the department.
• Respond to phone calls to process requests and direct inquiries as needed.
• May be assigned to special projects with clear deadlines.

Skills

Communication skills

Customer service experience

Medical office experience

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Prime Healthcare is seeking a Customer Service Representative to be a primary point of contact in the department, handling phone inquiries and processing requests with professionalism and courtesy. The role supports patients, customers, and coworkers in a healthcare environment.

Qualifications include a high school diploma and experience in customer service or medical offices, with solid computer skills and English communication abilities. Full-time daytime schedule available.