Healthcare Customer Service Specialist

Meridian Behavioral Healthcare, Inc.; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Holiday pay

Comprehensive health benefits

Dental & vision benefits

Wellness benefits

403(b) with company match

Tuition reimbursement

Career growth opportunities

Employee perks & discounts

Supportive resources

Job summary

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, providing a welcoming, supportive experience in person and by phone. You will help keep daily operations running smoothly while connecting individuals to care.

Responsibilities include greeting clients, scheduling, handling payments, and supporting program operations to ensure services are accessible and efficient.

Qualifications

• Associate's degree (preferred) with clerical/reception or billing experience.
• High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred).
• Bilingual skills a plus.
• Ability to type 27 WPM and pass required assessments.

Responsibilities

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative support including scheduling, correspondence, filing, and office coordination
• Collect co-payments, manage deposits, and maintain related financial records
• Support departmental operations and contribute to overall program success

Skills

Customer service

Clerical experience

Typing 27 WPM

Bilingual

Education

Associate's degree

High School Diploma/GED

Job description

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, providing a welcoming, supportive experience in person and by phone. You will help keep daily operations running smoothly while connecting individuals to care.

Responsibilities include greeting clients, scheduling, handling payments, and supporting program operations to ensure services are accessible and efficient.