Healthcare Customer Service & Orders Specialist

Lincare Holdings; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Lincare Holdings is seeking a Customer Service expert in Phoenix, Arizona, responsible for processing patient orders and ensuring timely communication. The role involves handling telephone inquiries from patients and referral sources, assisting with equipment selection, and verifying insurance details for patient qualification.

Required qualifications include a high school diploma and preferably one year of experience in health care or customer service. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Prefer 1 year of related health care, customer service, call center, or insurance experience.

Responsibilities

• Process patient orders accurately and timely.
• Respond to telephone inquiries and orders from patients and referral sources.
• Assist walk-in patients with equipment and supplies selection.
• Perform verification of insurance for patient qualifications.
• Collect payment and inform patients of payment requirements.

Skills

Strong organization

Communication skills

Basic computer skills

Typing skills

Education

High School diploma or GED equivalency

Job description

Lincare Holdings is seeking a Customer Service expert in Phoenix, Arizona, responsible for processing patient orders and ensuring timely communication. The role involves handling telephone inquiries from patients and referral sources, assisting with equipment selection, and verifying insurance details for patient qualification.

Required qualifications include a high school diploma and preferably one year of experience in health care or customer service. Strong organizational and communication skills are essential for success in this role.