Healthcare Customer Service Coordinator I

Hill Physicians Medical Group; Stockton (CA); Vor Ort; USD 29.000 - 41.000; Vollzeit

Benefits dieser Stelle

Bonuses

Health benefits

Paid holidays

Paid time off

401k plan

Zusammenfassung

Hill Physicians Medical Group in California is seeking a responsive Customer Service representative to support members with eligibility, benefits, claims, and authorizations. You’ll use multiple systems to locate information and document interactions, delivering clear guidance and timely resolution.

We value team collaboration in a friendly, fast-paced environment. The position offers competitive salaries, benefits, and opportunities for growth within a respected healthcare organization in the

Qualifikationen

• Minimum 1 year of customer service in a call center.
• Experience in a healthcare setting.
• Experience handling medical claims and eligibility inquiries.
• Knowledge of PPO, HMO, etc. insurance types.
• Strong written and verbal communication skills.

Aufgaben

• Assist customers by responding to inquiries and resolving issues regarding eligibility, benefits, claims, and authorizations.
• Triages and routes calls using multiple systems to locate information.
• Document interactions and maintain accurate records.
• Provide explanation of eligibility and benefits.

Kenntnisse

Customer service

Healthcare experience

Communication skills

Medical claims

Insurance knowledge

Ausbildung

High School diploma/GED

Tools

Excel

Outlook

Word

Jobbeschreibung

Hill Physicians Medical Group in California is seeking a responsive Customer Service representative to support members with eligibility, benefits, claims, and authorizations. You’ll use multiple systems to locate information and document interactions, delivering clear guidance and timely resolution.

We value team collaboration in a friendly, fast-paced environment. The position offers competitive salaries, benefits, and opportunities for growth within a respected healthcare organization in the