Healthcare CSM: Strategic Partner to Execs (On-Site)

Clarus Care; Nashville (TN); Presencial; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

10 PTO days in the first year

Unlimited time off after the first year

Health Benefits (Medical/Dental/Vision)

401K Match

Descripción de la vacante

A healthcare technology company in Nashville, TN, is seeking a Customer Success Manager to enhance patient communications through innovative solutions. This role involves managing customer relationships, providing technical support, and ensuring satisfaction. Candidates should have a Bachelor’s degree and strong communication skills. Benefits include competitive pay and unlimited time off after the first year.

Formación

• 1-3 years of proven work experience as a Customer Success Manager or similar role preferred.
• Exceptional ability to communicate and foster positive business relationships.
• Technical skills related to the use of the product and tools.

Responsabilidades

• Manage relationships during onboarding and throughout customer lifetime.
• Provide guidance and support to customers, enhancing satisfaction.
• Execute Engagement & Communications Strategy to grow customer satisfaction.

Conocimientos

Communication

Customer Relationship Management

Technical Skills

Problem Solving

Analytical Skills

Educación

Bachelor’s Degree

Herramientas

Salesforce

Microsoft Office

Descripción del empleo

A healthcare technology company in Nashville, TN, is seeking a Customer Success Manager to enhance patient communications through innovative solutions. This role involves managing customer relationships, providing technical support, and ensuring satisfaction. Candidates should have a Bachelor’s degree and strong communication skills. Benefits include competitive pay and unlimited time off after the first year.