Healthcare Coverage Specialist

Purple Ink LLC; Oregon; Hybrid; USD 38,000 - 40,000; Full time

Job summary

Purple Ink LLC in Indiana is seeking a Healthcare Coverage Specialist to help uninsured residents access health coverage resources. This 80% remote role emphasizes accuracy, listening, and community outreach to improve health and economic stability.

You will conduct interviews, explain regulations, upload documentation, and travel daily within the assigned region when required. The role requires an Associate degree and Navigator certification, with strong MS Office skills.

Qualifications

• Associate degree and two to five years of relevant experience in a comparable position.
• Ability to complete training and certification as a Navigator through the Indiana Department of Insurance.
• Experience with health insurance, Medicaid, and the ACA Marketplace.

Responsibilities

• Assist uninsured residents find resources and understand health coverage programs.
• Explain health coverage regulations and policies clearly.
• Conduct phone interviews and assessments with applicants, using interpreters when needed.
• Upload and submit documentation through online portals accurately.
• Collaborate with communities to improve health outcomes.
• Represent the program at conferences and events across the state.
• Complete progress reports to track program objectives.

Skills

Attention to detail

Listening skills

Problem solving

Communication

Critical thinking

Education

Associate degree

Navigator certification

Tools

MS Office

Online portals

Job description

Healthcare Coverage Specialist

Indiana communities | 80% Remote | $38,000 - $40,000

Do you enjoy helping people find resources they need? Are you detail-oriented, tech-savvy, and a great listener? Looking for a career with the flexibility of an 80% remote role? If you're driven to help Hoosiers improve their health and economic stability, this may be the opportunity for you.

Our client, a nonprofit organization dedicated to access to, education about and use of healthcare coverage, is seeking a Healthcare Coverage Specialist. Join a team that will inspire and reward you beyond a paycheck.

What you'll do:

• Assist uninsured Hoosiers find resources and understand the importance of healthcare and coverage programs.


• Understand, explain, and communicate health coverage program regulations and policies.


• Conduct phone interviews and assessments with applicants, occasionally with an interpreter.


• Upload and submit required documentation through online portals, ensuring accuracy and completeness.


• Collaborate with individuals and community groups to improve community health.


• Build expertise and provide training and support to underserved Hoosiers.


• Represent the program throughout the state at conferences and community events.


• Complete reports to track progress toward program objectives.

What you'll need:

• Associate degree and two to five years of relevant experience in a comparable position.


• Ability to complete training and certification as a Navigator through the Indiana Department of Insurance.


• Experience with health insurance, particularly Medicaid and the ACA Marketplace.


• Strong attention to detail and the ability to accurately record and verify information in real time.


• Proficiency with technology, including online applications and web-based portals.


• Comfort using online meeting platforms.


• Ability to scan, upload, and submit supporting documentation accurately and promptly.


• Willingness and ability to travel daily within a designated region.


• Proficiency in MS Office.


• Strong listening, problem-solving, and critical thinking skills.


• A commitment to the mission while complying with State and Federal regulations.


• Proven ability to work successfully in an an 80% remote role.


• Preferred: Experience in nonprofit social services.

We welcome applicants from a variety of locations, with a preference for candidates from rural communities.

We are an Equal Opportunity Employer committed to fair and equitable employment practices. All qualified applicants will receive consideration for employment without discrimination based on any characteristic protected by applicable federal, state, or local law.