Healthcare Community Liaison & Office Admin Specialist

BrightStar Care; Irving (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Free Training

13 week performance bonus

Employee referral bonus

Weekend events with pre-arranged plans

Job summary

BrightStar Care of TX - Irving / Dallas Metro is seeking an Office Assistant / Community Liaison to support daily office operations and build relationships with healthcare professionals, hospitals, physician offices, and other referral sources within the Irving area.

The role focuses on promoting home health services, generating patient referrals, and supporting timely admissions while contributing to agency growth and census development.

Qualifications

• High school diploma or equivalent required; an associate degree is preferred.
• Excellent verbal and written communication skills are essential.
• Strong organizational and time-management abilities are important for handling multiple tasks.

Responsibilities

• Manage incoming calls, emails, faxes, and general office correspondence.
• Provide administrative support to the Administrator and agency management.
• Maintain patient referral records and files.
• Assist with data entry, document preparation, scanning and filing.
• Coordinate meetings, appointments, and office activities.
• Maintain office supplies and daily operations; route documents to the appropriate departments.
• Receive and process home health referrals; communicate with hospitals and physicians.

Skills

Verbal and written communication

Organizational skills

Time management

Professional relationship building

Independent work

Professional appearance

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Excel

Outlook

Electronic documentation systems

Job description

BrightStar Care of TX - Irving / Dallas Metro is seeking an Office Assistant / Community Liaison to support daily office operations and build relationships with healthcare professionals, hospitals, physician offices, and other referral sources within the Irving area.

The role focuses on promoting home health services, generating patient referrals, and supporting timely admissions while contributing to agency growth and census development.