Healthcare Client Manager

Sweetwater Care; Phoenix (AZ); Remote; USD 60,000 - 90,000; Full time

Job summary

Wild Horse Staffing is seeking a Client Manager to nurture relationships with healthcare facilities and manage staffing needs from request to clinician assignment. This remote role emphasizes strong communication, organization, and independent work within a fast-paced environment.

You will coordinate with recruiters, oversee onboarding and compliance, and seek opportunities to grow existing client accounts while maintaining thorough documentation of all interactions.

Qualifications

• Experience in client account management, healthcare staffing, recruiting, or related field.
• Strong communication and relationship building skills.
• Excellent follow up and organizational skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem‑solving skills with a focus on client satisfaction.
• Comfortable working independently in a remote environment.
• Proficiency with Microsoft Office and/or staffing management software.
• Professional, positive, and team‑oriented attitude.

Responsibilities

• Manage and maintain strong, professional relationships with assigned healthcare facilities.
• Respond quickly and effectively to client staffing needs.
• Communicate regularly with facilities to understand current and upcoming staffing needs.
• Follow up on clinician submissions, interviews, offers, starts, and assignment updates.
• Conduct regular check-ins with clients and clinicians to ensure expectations are being met.
• Identify, address, and resolve concerns involving clinicians and client facilities.
• Work closely with recruiters to identify and submit qualified candidates.
• Coordinate assignment agreements and support the placement process.
• Assist with onboarding and compliance coordination.
• Maintain accurate and timely documentation of client communications, staffing needs, submissions, and assignments.
• Help identify opportunities to grow existing client accounts and develop long-term partnerships.

Skills

Communication

Relationship building

Organizational skills

Multitasking

Problem solving

Independent work

Remote work

Microsoft Office

Tools

Staffing management software

Job description

Join our dynamic team at Wild Horse Staffing as a Client Manager and take your career to the next level.

About the Role

Wild Horse Staffing is looking for a motivated and relationship focused Client Manager to join our growing team! The Client Manager plays a key role in building strong relationships with healthcare facilities and ensuring their staffing needs are met with qualified, dependable clinicians.

This is a remote position ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and is passionate about healthcare staffing. You will serve as the primary point of contact for assigned facilities and manage the client relationship from the initial staffing request through the clinician’s assignment.

What You’ll Do

• Manage and maintain strong, professional relationships with assigned healthcare facilities.

• Respond quickly and effectively to client staffing needs.

• Communicate regularly with facilities to understand current and upcoming staffing needs.

• Follow up on clinician submissions, interviews, offers, starts, and assignment updates.

• Conduct regular check-ins with clients and clinicians to ensure expectations are being met.

• Identify, address, and resolve concerns involving clinicians and client facilities.

• Work closely with recruiters to identify and submit qualified candidates.

• Coordinate assignment agreements and support the placement process.

• Assist with onboarding and compliance coordination.

• Maintain accurate and timely documentation of client communications, staffing needs, submissions, and assignments.

• Help identify opportunities to grow existing client accounts and develop long-term partnerships.

What We’re Looking For

• Previous experience in client account management, healthcare staffing, recruiting, or a related field preferred.

• Strong communication and relationship building skills.

• Excellent follow up and organizational skills.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Strong problem‑solving skills with a focus on client satisfaction.

• Comfortable working independently in a remote environment.

• Proficiency with Microsoft Office and/or staffing management software.

• Professional, positive, and team‑oriented attitude.

Why Join Wild Horse Staffing?

At Wild Horse Staffing, we believe strong relationships are the foundation of great staffing. You’ll have the opportunity to work with healthcare facilities across multiple markets while helping connect clinicians with meaningful opportunities.

We are a growing company with opportunities to make an impact, take ownership, and grow with the organization.

Ready to Join Our Team?

If you are a motivated professional who enjoys building relationships, solving problems, and making a difference in healthcare staffing, we want to hear from you!

Wild Horse Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.