Healthcare Client Coordinator

TEKsystems; United States; Remote; USD 17,000 - 24,000; Full time

Job summary

TEKsystems is seeking a Remote Customer Service Representative to support the medical necessity review process by coordinating case documentation, medical records, and client communications. This role focuses on healthcare administration, claims, and verification in a fully remote environment.

Ideal candidates bring 2+ years of healthcare admin experience and familiarity with medical claims, HIM, and prior authorization.

Qualifications

• 2 years of healthcare administrative experience.
• Experience in medical claims, insurance verification, health information management (HIM), medical records, prior authorization, or healthcare customer service.
• Strong data entry and documentation skills with exceptional attention to detail.
• Experience working with Microsoft Office and web-based systems.
• Understanding of healthcare compliance, documentation standards, and confidentiality requirements.
• Previous remote work experience required.
• Excellent communication and customer service skills.
• High School Diploma or equivalent required.

Responsibilities

• Process cases through CMS and client portals with accurate records and documentation.
• Review eligibility, completeness, and compliance before medical necessity review.
• Retrieve, upload, and organize medical records from external systems.
• Enter and maintain information within multiple databases and tracking systems.
• Respond to client inquiries related to case status, reports and documentation requests.
• Coordinate with internal teams to ensure timely case progression and report completion.
• Verify required documentation is complete before routing cases to clinical reviewers.
• Maintain confidentiality and compliance with healthcare regulations and company standards.
• Assist with quality assurance initiatives, issue resolution, and general administrative support functions.

Skills

Healthcare admin

Medical claims

Insurance verification

HIM

Medical records

Prior authorization

Remote work

Data entry

Communication

Education

High School Diploma

Tools

Microsoft Office

Web-based systems

Job description

Are you detail-oriented, healthcare-focused, and experienced working in a fast-paced administrative environment?

We are seeking a Remote Customer Service Representative to support the medical necessity review process by coordinating case documentation, medical records, and client communications to ensure accurate and timely insurance coverage determinations. This position is ideal for candidates with experience in medical claims, insurance verification, health information management (HIM), patient services, or healthcare administration.

Responsibilities

• Process cases through CMS and client portals while maintaining accurate records and documentation.
• Review cases for eligibility, completeness, and compliance before medical necessity review.
• Retrieve, upload, and organize medical records from external systems.
• Enter and maintain information within multiple databases and tracking systems.
• Respond to client inquiries related to case status, reports and documentation requests.
• Coordinate with internal teams to ensure timely case progression and report completion.
• Verify required documentation is complete before routing cases to clinical reviewers.
• Maintain confidentiality and compliance with healthcare regulations and company standards.
• Assist with quality assurance initiatives, issue resolution, and general administrative support functions.

Qualifications

• Minimum of 2 years of healthcare administrative experience required.
• Experience in medical claims, insurance verification, health information management (HIM), medical records, prior authorization, or healthcare customer service strongly preferred.
• Strong data entry and documentation skills with exceptional attention to detail.
• Experience working with Microsoft Office and web-based systems.
• Understanding of healthcare compliance, documentation standards, and confidentiality requirements.
• Previous remote work experience required.
• Excellent communication and customer service skills.
• High School Diploma or equivalent required.

Schedule

• Monday through Friday
• 9:00 AM - 5:30 PM Central Time

Remote Work Requirements

• Reliable high-speed internet connection.
• Dedicated private workspace free from distractions.
• Professional work environment suitable for handling confidential healthcare information.

#prioritycentral2026

Job Type & Location

This is a Contract to Hire position based out of Kansas City, MO.

Pay and Benefits

The pay range for this position is $15.00 - $15.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.