Healthcare Client Care & Scheduling Coordinator

Sunshine On The Go Nursing, Inc.; Virginia (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Company-issued cell phone

Paid holidays

Paid time off

Professional development opportunities

Supportive leadership team

Meaningful work serving clients and F&

Opportunities for advancement

Job summary

Sunshine On The Go Nursing, Inc. is seeking a Client Care Coordinator to serve as a primary contact for clients, caregivers, referral sources, and prospective employees, coordinating services and maintaining compliant files.

The ideal candidate is organized, customer-focused, and proficient with Microsoft Office and Google Workspace, with experience in healthcare or home care, and a passion for delivering exceptional service.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• Minimum of five years of professional work experience.
• Healthcare, home care, medical office, healthcare staffing, or customer service experience preferred.
• LPN license preferred but not required. If licensed rates negotiable.
• Valid driver's license and reliable transportation.
• Strong Microsoft Office and Google Workspace skills.
• Excellent written and verbal communication skills.
• Ability to pass all required background screenings.

Responsibilities

• Answer incoming phone calls professionally and respond promptly to emails and messages.
• Assist with client intake and onboarding.
• Maintain regular communication with clients, families, and caregivers.
• Coordinate caregiver scheduling and staffing support.
• Assist with recruiting, interviewing, and onboarding new employees.
• Maintain employee and client files while ensuring compliance.
• Prepare reports and maintain office organization.
• Support leadership with administrative and operational projects.
• Represent Sunshine professionally in the community.
• Build relationships with referral sources and business partners.
• Protect confidential information and exercise sound judgment.

Skills

Customer service

Communication

Scheduling

Recruiting

Office software

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Sunshine On The Go Nursing, Inc. is seeking a Client Care Coordinator to serve as a primary contact for clients, caregivers, referral sources, and prospective employees, coordinating services and maintaining compliant files.

The ideal candidate is organized, customer-focused, and proficient with Microsoft Office and Google Workspace, with experience in healthcare or home care, and a passion for delivering exceptional service.