Healthcare Claims Strategy Director — Severity & Litigation

CNA Insurance; New York (NY); On-site; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in New York seeks an experienced claims and litigation leader to manage the Severity Team and shape strategy. You will oversee complex investigations, set claim directions (settlement or litigation), and coordinate with Operations, Underwriting, Actuary, and Risk Control to share outcomes and trends.

The ideal candidate has a Bachelor's with JD preferred, bar admission preferred, and at least ten years of claims or legal experience.

Qualifications

• Senior level knowledge of claim and litigation management within an insurance organization.
• Excellent technical and product specific expertise in claims resolution.
• Excellent verbal and written communication and presentation skills.
• Strong negotiation and facilitation skills with internal and external partners.
• Ability to exercise independent judgment and handle confidential information.
• Strong analytical and problem solving abilities.
• Ability to lead and develop staff and manage relationships.

Responsibilities

• Leads and directs Severity Team with full management responsibility.
• Oversees complex investigations and determines claim strategy (settle or litigate).
• Develops and directs litigation management strategy.
• Maintains relationships with internal/external partners and shares updates.
• Manages staff performance, guidance, and professional development.
• Ensures quality and delivers training as needed.

Skills

Claims management

Litigation strategy

Negotiation

Communication

Leadership

Staff development

Analytical skills

Confidentiality

Relationship building

Education

Bachelor's degree with JD preferred or equivalent experience

Bar admission preferred

Tools

Microsoft Office

Job description

CNA Insurance in New York seeks an experienced claims and litigation leader to manage the Severity Team and shape strategy. You will oversee complex investigations, set claim directions (settlement or litigation), and coordinate with Operations, Underwriting, Actuary, and Risk Control to share outcomes and trends.

The ideal candidate has a Bachelor's with JD preferred, bar admission preferred, and at least ten years of claims or legal experience.