Senior Claims Strategy Director, Healthcare Severity

CNA Insurance; Boston (MA); On-site; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in Boston, MA is seeking a senior professional to lead the Severity Team. You will oversee complex investigations, develop litigation strategies, and manage a multidisciplinary team to deliver results for our clients and partners.

The role emphasizes senior-level claims expertise, strategic thinking, and strong communication with internal and external stakeholders. A JD and bar admission are highly valued, with a clear path for leadership growth within CNA.

Qualifications

• Bachelor's degree with JD preferred or equivalent experience.
• Admission to the bar of at least one state preferred.
• Typically a minimum of ten years of claims or legal experience with a proven track record of positive results.

Responsibilities

• Leads and directs the Severity Team with full management authority.
• Oversees the most complex investigations of claims, liability and damages and determines claim strategy.
• Develops and maintains collaborative relationships with internal and external business partners.
• Responsible for ongoing staff management including direction, performance, and development.
• Ensures quality by compliance with best practices and training.

Skills

Claims leadership

Litigation management

Negotiation

Communication skills

Confidentiality

Analytical thinking

Team leadership

Strategic mindset

Office software

Education

J.D. or equivalent experience

Bar admission preferred

Tools

Microsoft Office

Job description

CNA Insurance in Boston, MA is seeking a senior professional to lead the Severity Team. You will oversee complex investigations, develop litigation strategies, and manage a multidisciplinary team to deliver results for our clients and partners.

The role emphasizes senior-level claims expertise, strategic thinking, and strong communication with internal and external stakeholders. A JD and bar admission are highly valued, with a clear path for leadership growth within CNA.