Healthcare Center Operations Lead

Concentra, Inc; Mesa (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer

Medical, Vision, Prescription, Telehed

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra in Mesa, AZ is seeking a Practice Manager to lead the Center Operations and ensure high-quality patient care and service delivery. You will oversee center staff, coordinate scheduling, and collaborate with clinicians to optimize patient flow and outcomes.

This leadership role requires 3+ years in operations or healthcare management, a bachelor’s degree preferred, and strong focus on patient experience, compliance, and performance metrics.

Qualifications

• Bachelor’s degree preferred; relevant healthcare leadership experience preferred.

Responsibilities

• Spends 80% of time facilitating patient experience and ensuring service standards.

Skills

Leadership experience

Operations management

Customer service

HIPAA compliance

Communication skills

Education

Bachelor's degree preferred

Some college courses from an accredited college or university or equivalent education and experience

1:1 ratio: one year of college equals one year of work experience

Tools

Microsoft Word

Microsoft Excel

Job description

Concentra in Mesa, AZ is seeking a Practice Manager to lead the Center Operations and ensure high-quality patient care and service delivery. You will oversee center staff, coordinate scheduling, and collaborate with clinicians to optimize patient flow and outcomes.

This leadership role requires 3+ years in operations or healthcare management, a bachelor’s degree preferred, and strong focus on patient experience, compliance, and performance metrics.