Healthcare Case Team Coordinator

Health Advances; Newton (MA); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Dynamic, flexible team environment

Opportunities for growth

Inclusive culture

Supportive work atmosphere

Job summary

Health Advances is hiring a Case Team Assistant (CTA) for the Newton, MA office. Reporting to the Senior Director, Market Research Operations, CTAs support consultants on healthcare projects, coordinating expert interviews, vendor relations, and databases.

This full-time role requires on-site work approximately two days per week. The position emphasizes collaboration, attention to detail, and proficient Microsoft Office use.

Qualifications

• Life sciences degree or 1–2 years in healthcare/market research.
• Comfort with CRM and Microsoft Office tools.
• Strong written and verbal communication skills.

Responsibilities

• Support project kickoff and closeout activities and keep project tracking tools up to date.
• Maintain and update CRM and recruiting databases.
• Coordinate with vendors for recruiting, translation, transcription, and other research support services.
• Track and reconcile market research invoices and project expenses.
• Proofread and prepare case presentations.
• Communicate status and assist with ad hoc projects.

Skills

Customer service orientation

Excellent communication

Time management

Teamwork

Problem solving

Confidentiality

Education

Life sciences degree

Tools

CRM software

Microsoft Office

Job description

Health Advances is hiring a Case Team Assistant (CTA) for the Newton, MA office. Reporting to the Senior Director, Market Research Operations, CTAs support consultants on healthcare projects, coordinating expert interviews, vendor relations, and databases.

This full-time role requires on-site work approximately two days per week. The position emphasizes collaboration, attention to detail, and proficient Microsoft Office use.