Healthcare Business Office Lead - Billing & Admin

Viewcrest-Health-Center-; Piedmont Heights (MN); On-site; USD 28,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

$75/month employer HSA contribution

Paid Leave Time (PLT)

Earned Sick and Safe Time (ESST)

403(b) retirement plan with employer 0

Job summary

Viewcrest Health Center (St. Francis Health Services of Morris) in Duluth, MN is seeking a Business Office Coordinator to lead resident billing coordination, deposits, and accounts payable.

You will collaborate with the Administrator and corporate finance and revenue cycle teams, acting as a helpful contact for residents and families with billing questions. The role reports to the Controller II and requires strong accounting software and MS Office skills, along with solid analytical and

Qualifications

• High school diploma or GED.
• 2+ years in a business office, administrative, accounting support, billing, or revenue cycle role.
• Proficiency with accounting software and Microsoft Office.
• Strong analytical and problem-solving skills.
• Clear written and verbal communication skills.

Responsibilities

• Serve as the main point of contact for business office operations, including resident billing coordination, deposits, and front-end office workflows.
• Coordinate with the Revenue Cycle Associate on billing, including timely communication of census, payer, and leave-of-absence changes.
• Process resident payments and daily deposits, and prepare and distribute resident statements.
• Answer billing questions from residents and families with courtesy and professionalism.
• Monitor accounts receivable and follow up on past-due balances with leadership and corporate partners.
• Coordinate accounts payable by collecting, scanning, and routing invoices for approval, and resolving questions with vendors and departments.
• Review payables reports and registers for accuracy before payment processing.
• Track and document fixed assets and capital purchases.
• Maintain organized, accurate, and compliant business office records.
• Protect the confidentiality of resident and employee financial information, follow internal controls, and elevate discrepancies promptly.
• Look for ways to improve business office workflows and the customer experience.

Skills

Analytical skills

Communication skills

Problem solving

Microsoft Office

Education

High school diploma or GED

Associate degree (preferred)

Job description

Viewcrest Health Center (St. Francis Health Services of Morris) in Duluth, MN is seeking a Business Office Coordinator to lead resident billing coordination, deposits, and accounts payable.

You will collaborate with the Administrator and corporate finance and revenue cycle teams, acting as a helpful contact for residents and families with billing questions. The role reports to the Controller II and requires strong accounting software and MS Office skills, along with solid analytical and