Healthcare Branch Leader — Unlimited PTO & 401(k)

Family Resource Home Care; Oregon; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

11 Paid Holidays

Comprehensive Insurance

Company-Paid Life Insurance

401(k) Plan

Health Savings Account

Employee Assistance Program

Work Equipment

Ongoing Development

Bonus Program

Operations Academy Training

Job summary

Family Resource Home Care is seeking a Branch Manager for our Portland East office to lead daily operations, supervise staff, and ensure high-quality in-home care services.

The role includes client assessments, care planning, and coordinating caregiver scheduling while maintaining compliance with state and federal regulations. Office-based with some travel to client homes as needed, offering comprehensive benefits and professional development.

Qualifications

• Education: Healthcare-related degree or 2 years of management experience in healthcare.
• Strong customer service, communication, problem-solving, and attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Supervise and develop branch administrative staff to ensure optimal performance.
• Act as the main point of contact, managing HQ communications including billing and payroll audits.
• Ensure compliance by training branch staff on policies and procedures.
• Perform client assessments including intakes, care planning, and ongoing supervision.
• Assist staffing supervisors in scheduling caregivers with clients.
• Conduct quality audits to ensure thorough documentation and follow-up.
• Promote satisfaction and strive for high client and employee satisfaction.
• Resolve concerns by addressing escalated client or caregiver issues with office staff.
• Align marketing efforts with branch capacity and goals.
• Support ongoing operations and other duties as needed.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Education

Healthcare-related degree

2 years healthcare management experience

Tools

Microsoft Office

Job description

Family Resource Home Care is seeking a Branch Manager for our Portland East office to lead daily operations, supervise staff, and ensure high-quality in-home care services.

The role includes client assessments, care planning, and coordinating caregiver scheduling while maintaining compliance with state and federal regulations. Office-based with some travel to client homes as needed, offering comprehensive benefits and professional development.