Home Health Office & Billing Coordinator

CenterWell Home Health; Oak Brook (IL); On-site; USD 43,000 - 54,000; Full time

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department and to coordinate daily communications and office operations. The role includes handling accounts payable, mail, supplies, and patient documentation while ensuring HIPAA compliance and accurate recordkeeping.

The position requires at least a high school diploma and a minimum of two years in health care with one year in home health, along with strong customer

Qualifications

• Must understand the issues related to home health and hospice service delivery.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service and be able to communicate with referral sources, patients, families, and agency staff.
• Must be organized, detail-oriented, and able to communicate effectively in writing and speech.
• Ability to work with a diverse set of individuals.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and reprocess unsigned orders as tasks appear.
• Date stamp all documents and ensure scanning within 24 hours.
• Fax discharge/transfer and summary documents to physicians as required.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow with Billing Specialist team coordination.
• Adhere to HIPAA / Privacy Program and Employee Compliance Program.
• Handle incoming calls professionally and route to appropriate staff.
• Manage mail and office supplies; maintain inventory.
• Assist BD with EOE billing tasks.
• Process all accounts payable and route to corporate departments.

Skills

Medicare guidelines

Customer service

Organization

Communication skills

Problem solving

Education

High school diploma

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department and to coordinate daily communications and office operations. The role includes handling accounts payable, mail, supplies, and patient documentation while ensuring HIPAA compliance and accurate recordkeeping.

The position requires at least a high school diploma and a minimum of two years in health care with one year in home health, along with strong customer