Healthcare Billing & Revenue Intern

PHI Health, LLC; Phoenix (AZ); On-site; USD 23,000 - 26,000; Full time

Job summary

PHI Health, LLC in Phoenix, AZ is seeking a Patient Financial Services Intern to support the revenue cycle through basic medical coding, insurance eligibility checks, and claims processing. You will learn to handle denials, eligibility, and payer communications while maintaining HIPAA compliance and professional patient interaction.

Eligibility includes enrollment in an education-related internship and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• Must be participating in an education-related internship with a certified program.
• Must have knowledge of general office procedures using office equipment.
• Must have general PC skills and some knowledge of Microsoft Office including Word and Excel.
• Must have prior experience with email and using the web.
• This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

Responsibilities

• Basic working knowledge of HCPCS, CPT, ICD-9/ICD-10 codes and medical terminology
• Demonstrate the ability to contact insurance and government agencies to obtain eligibility, to process authorizations or discuss benefits and billing
• Identify appropriate contacts and communicate in a professional manner with all facilities and first responders to obtain demographic information for billing
• Prepare and submit clean insurance claims to payers electronically and by paper, as required
• Monitor claim status and follow up on unpaid or rejected claims to ensure timely reimbursement
• Follow up on outstanding insurance and patient account balances to ensure timely reimbursement
• Communicate with insurance companies to resolve denied, delayed, or underpaid claims
• Document all collection activity and payer correspondence within the billing system
• Maintain a high level of professionalism and customer service when interacting with patients and payers
• Review medical documentation to assign accurate ICD-10, CPT, and HCPCS codes for diagnoses, procedures, and services
• Maintain up-to-date knowledge of coding changes, payer requirements, billing guidelines and industry compliance regulations
• Protect patient confidentiality and comply with HIPAA regulations in all billing, collection and coding activities
• Complying with Company HS&E policy and procedures
• Responsible for supporting company Safety Management Systems activities
• Understand and provide visible support of Destination Zero
• Other duties and responsibilities as assigned

Skills

HCPCS codes

CPT codes

ICD-10 coding

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PHI Health, LLC in Phoenix, AZ is seeking a Patient Financial Services Intern to support the revenue cycle through basic medical coding, insurance eligibility checks, and claims processing. You will learn to handle denials, eligibility, and payer communications while maintaining HIPAA compliance and professional patient interaction.

Eligibility includes enrollment in an education-related internship and a high school diploma.