Healthcare Billing & Office Manager

Pine Grove Manor Skilled Nursing; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Professional Growth Opportunities

Job summary

Pine Grove Manor Skilled Nursing & Rehabilitation Center in St. Louis, MO is seeking an experienced Business Office Manager to lead our revenue cycle and administrative operations.

The BOM will oversee resident billing, accounts receivable, census management, and compliance, collaborating with clinical and admissions teams to maximize reimbursements and maintain accurate financial records. Strong knowledge of Medicare/Medicaid, PCC, and healthcare billing is required; high attention to detail

Qualifications

• High School Diploma or GED required.
• Associate Degree in Business, Accounting, Healthcare Administration, or related field preferred.
• Previous experience as a Business Office Manager or similar role in SNF/long-term care preferred.
• Knowledge of Medicare, Medicaid, Managed Care, Private Pay, and healthcare reimbursement systems.
• Experience with PointClickCare (PCC) strongly preferred.
• Strong understanding of revenue cycle management, collections, and healthcare billing practices.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Manage daily operations of the Business Office in accordance with facility policies and regulations.
• Oversee resident billing, accounts receivable, collections, and payment posting.
• Maintain accurate census records and complete daily census verification processes.
• Ensure all charges are accurately entered and billed in PCC.
• Monitor and maintain resident trust funds and financial records.
• Coordinate Medicare, Medicaid, Managed Care, and Private Pay billing processes.
• Ensure compliance with billing procedures and reimbursement guidelines.
• Manage Medicare ADRs, audits, denials, and appeals.
• Collaborate with clinical, admissions, MDS, and administrative teams to maximize reimbursements.
• Complete month-end business office functions and reporting requirements.
• Assist residents and families with billing questions.

Skills

Healthcare billing knowledge

Revenue cycle management

Regulatory compliance

Communication

Attention to detail

Discretion/confidentiality

Education

Associate Degree in Business

Associate Degree in Healthcare Administration

Tools

PCC

Job description

Pine Grove Manor Skilled Nursing & Rehabilitation Center in St. Louis, MO is seeking an experienced Business Office Manager to lead our revenue cycle and administrative operations.

The BOM will oversee resident billing, accounts receivable, census management, and compliance, collaborating with clinical and admissions teams to maximize reimbursements and maintain accurate financial records. Strong knowledge of Medicare/Medicaid, PCC, and healthcare billing is required; high attention to detail