Business Office Manager

Pine Grove Manor Skilled Nursing; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401(k) retirement plan

Supportive team environment

Job summary

Pine Grove Manor Skilled Nursing is seeking a Business Office Manager to oversee administrative and billing functions, ensuring accurate charge posting and timely collections for residents. You will lead daily business office operations and work closely with the Administrator and departments to support quality resident care.

The role emphasizes PCC-based workflows, Medicare/Medicaid billing knowledge, and a collaborative team environment. Prior experience in skilled nursing is highly valued.

Qualifications

• Associate’s degree in Accounting or related field or 2+ years of experience.
• Bachelor’s degree preferred for the role.
• Experience in long-term care or skilled nursing setting strongly preferred.
• Knowledge of Medicare, Medicaid, and third-party billing.
• Experience with collections and billing systems; PCC experience a plus.

Responsibilities

• Manage daily business office operations using PointClickCare (PCC).
• Oversee daily census verification and billing accuracy.
• Ensure timely posting of charges for rooms and ancillary services.
• Manage private pay billing and collections.
• Coordinate Medicare billing, ADRs, and appeals.
• Follow policies for bad debt, write-offs, and cash handling.
• Maintain accurate records of account activity and collections.
• Collaborate with the Administrator and other departments.
• Perform other duties as assigned.

Skills

Billing experience

PCC experience

Accounts/records management

Attention to detail

Education

Associate’s degree in Accounting or related field

Bachelor’s degree (preferred)

Tools

PointClickCare (PCC)

Billing systems

Job description

Are you an organized, detail-oriented professional with experience in healthcare business operations? Pine Grove Manor Skilled Nursing is seeking a Business Office Manager to lead our administrative and billing functions. Join a compassionate team where your skills help ensure quality care for our residents.

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• Paid time off (PTO)
• 401(k) retirement plan
• Supportive team environment

Key Responsibilities

• Manage daily business office operations using PointClickCare (PCC)
• Oversee daily census verification and billing accuracy
• Ensure timely posting of charges, including room and ancillary services
• Manage private pay billing and collections
• Coordinate Medicare billing, ADRs, and appeals
• Follow policies for bad debt, write-offs, and cash handling
• Maintain accurate records of account activity and collections
• Collaborate with the Administrator and other departments
• Perform other duties as assigned

Qualifications

• Associate’s degree in Accounting or related field, or 2+ years of experience required
• Bachelor’s degree preferred
• Experience in long-term care or skilled nursing setting strongly preferred
• Knowledge of Medicare, Medicaid, and third-party billing
• Experience with collections and billing systems (PCC experience a plus)

About Us

Pine Grove Manor Skilled Nursing provides compassionate, high-quality care in a resident-focused environment. We are committed to operational excellence and fostering a supportive workplace for our staff.

Pine Grove Manor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.