Business Office Manager (BOM)

Pine Grove Manor Skilled Nursing; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Professional Growth Opportunities

Job summary

Pine Grove Manor Skilled Nursing & Rehabilitation Center in St. Louis, MO is seeking an experienced Business Office Manager to lead our revenue cycle and administrative operations.

The BOM will oversee resident billing, accounts receivable, census management, and compliance, collaborating with clinical and admissions teams to maximize reimbursements and maintain accurate financial records. Strong knowledge of Medicare/Medicaid, PCC, and healthcare billing is required; high attention to detail

Qualifications

• High School Diploma or GED required.
• Associate Degree in Business, Accounting, Healthcare Administration, or related field preferred.
• Previous experience as a Business Office Manager or similar role in SNF/long-term care preferred.
• Knowledge of Medicare, Medicaid, Managed Care, Private Pay, and healthcare reimbursement systems.
• Experience with PointClickCare (PCC) strongly preferred.
• Strong understanding of revenue cycle management, collections, and healthcare billing practices.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Manage daily operations of the Business Office in accordance with facility policies and regulations.
• Oversee resident billing, accounts receivable, collections, and payment posting.
• Maintain accurate census records and complete daily census verification processes.
• Ensure all charges are accurately entered and billed in PCC.
• Monitor and maintain resident trust funds and financial records.
• Coordinate Medicare, Medicaid, Managed Care, and Private Pay billing processes.
• Ensure compliance with billing procedures and reimbursement guidelines.
• Manage Medicare ADRs, audits, denials, and appeals.
• Collaborate with clinical, admissions, MDS, and administrative teams to maximize reimbursements.
• Complete month-end business office functions and reporting requirements.
• Assist residents and families with billing questions.

Skills

Healthcare billing knowledge

Revenue cycle management

Regulatory compliance

Communication

Attention to detail

Discretion/confidentiality

Education

Associate Degree in Business

Associate Degree in Healthcare Administration

Tools

PCC

Job description

Benefits Available For Full-Time Employees

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Paid Time Off
• Professional Growth Opportunities

Business Office Manager (BOM)

Pine Grove Manor Skilled Nursing & Rehabilitation Center is seeking an experienced Business Office Manager (BOM) to join our leadership team. The ideal candidate will have experience in skilled nursing, long-term care, rehabilitation, healthcare billing, Medicare, Medicaid, collections, and resident accounts management.

As the Business Office Manager, you will oversee the daily financial and administrative operations of the facility, ensuring accurate billing, census management, resident trust accounts, reimbursement processes, and regulatory compliance. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced healthcare environment.

Key Responsibilities

• Manage daily operations of the Business Office in accordance with facility policies and federal, state, and local regulations.
• Oversee resident billing, accounts receivable, collections, and payment posting.
• Maintain accurate census records and complete daily census verification processes.
• Ensure all room, ancillary, therapy, and miscellaneous charges are accurately entered and billed in PCC.
• Monitor and maintain resident trust funds and financial records.
• Coordinate Medicare, Medicaid, Managed Care, and Private Pay billing processes.
• Ensure compliance with Triple Check billing procedures and reimbursement guidelines.
• Manage Medicare ADRs, audits, denials, and appeals.
• Collaborate with clinical, admissions, MDS, and administrative teams to ensure accurate reimbursement and revenue cycle management.
• Complete month-end business office functions and reporting requirements.
• Assist residents and families with billing questions and financial matters.
• Maintain compliance with all healthcare regulations and company policies.
• Perform additional duties as assigned by the Administrator.

Qualifications

• High School Diploma or GED required.
• Associate Degree in Business, Accounting, Healthcare Administration, or related field preferred.
• Previous experience as a Business Office Manager, Assistant Business Office Manager, Accounts Receivable Specialist, Billing Manager, or Healthcare Financial Coordinator in a skilled nursing facility (SNF), long-term care facility, rehabilitation center, or healthcare setting preferred.
• Knowledge of Medicare, Medicaid, Managed Care, Private Pay, and healthcare reimbursement systems.
• Experience with PointClickCare (PCC) strongly preferred.
• Strong understanding of revenue cycle management, collections, and healthcare billing practices.
• Excellent communication, organizational, and customer service skills.
• Ability to maintain confidentiality and handle sensitive financial information.
• Professional appearance and ability to build positive relationships with residents, families, staff, physicians, and regulatory agencies.

Why Join Pine Grove Manor?

At Pine Grove Manor Skilled Nursing & Rehabilitation Center, we are committed to providing exceptional care for our residents while creating a supportive and rewarding workplace for our team members. If you are a motivated healthcare business professional looking to make an impact in long-term care, we encourage you to apply today.

Location: St. Louis, Missouri

Pine Grove Manor Skilled Nursing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.