Healthcare Back Office Assistant - Patient Care & Admin

ADP, Inc.; Ocala (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Ethos Health Group is seeking a Back Office Assistant to support providers and the clinical team in a busy medical practice. You will help create a smooth, compassionate patient experience from check-in through treatment, maintain accurate documentation in the EHR, and ensure the back office stays organized and compliant.

This role emphasizes patient care, clinical support, and teamwork. You will prepare examination rooms, assist with procedures, manage supplies, protect patient confidentiality,

Qualifications

• Strong organizational and time-management abilities are essential.
• Excellent written and verbal communication skills are required.
• Professional demeanor and exceptional customer-service approach.
• Proficiency with computers and electronic health record (EHR) systems.
• Willingness to learn and follow clinical and company procedures.

Responsibilities

• Welcome and assist patients in a professional and compassionate manner.
• Prepare patients for provider examinations and treatments.
• Enter and update patient information accurately in the EHR.
• Assist providers during examinations and procedures as appropriate.
• Maintain patient comfort, privacy, and dignity throughout visits.
• Keep examination and treatment areas clean and organized.

Skills

Organizational skills

Time management

Excellent communication

Customer service

Computer literacy

EHR systems

Education

High school diploma or equivalent

Tools

EHR software

Office software

Medical office equipment

Job description

Ethos Health Group is seeking a Back Office Assistant to support providers and the clinical team in a busy medical practice. You will help create a smooth, compassionate patient experience from check-in through treatment, maintain accurate documentation in the EHR, and ensure the back office stays organized and compliant.

This role emphasizes patient care, clinical support, and teamwork. You will prepare examination rooms, assist with procedures, manage supplies, protect patient confidentiality,