Healthcare AI Sales Strategy & Operations Lead

Athelas; New York (NY); On-site; USD 170,000 - 220,000; Full time

Job summary

Commure in New York is seeking a Sales Strategy & Operations lead to own the GTM plan for Call Center Agents. You will partner with call center leadership across health systems, FQHCs, and behavioral health, shaping territory design, quotas, and hiring.

You will also design comp plans and train the team. You will build performance scorecards, diagnose where reps lose deals, run 1:1 reviews, and translate insights into scalable playbooks.

Qualifications

• 4+ years in sales strategy and operations at a high-growth tech company.
• Experience forecasting, pipeline reviews, business reviews, target setting, and territory planning.
• Experience coaching sellers and managing reps and managers.
• Strong analytical skills: advanced Excel/Sheets; SQL is a plus.

Responsibilities

• Set strategy and plan the business with go-to-market leadership across segments (health systems, FQHCs, behavioral health).
• Evaluate and improve individual sales performance with scorecards, win-rate analysis, and CRM data.
• Enable and train the team with onboarding, ongoing training, and scalable assets (scripts, guides, battlecards).
• Build systems including CRM hygiene, dashboards, and scalable tooling as the company grows.

Skills

Sales strategy

Forecasting

Pipeline management

CRM (Salesforce/HubSpot)

Excel/Sheets

SQL

Training & enablement

Communication

Tools

Salesforce

HubSpot

Job description

Commure in New York is seeking a Sales Strategy & Operations lead to own the GTM plan for Call Center Agents. You will partner with call center leadership across health systems, FQHCs, and behavioral health, shaping territory design, quotas, and hiring.

You will also design comp plans and train the team. You will build performance scorecards, diagnose where reps lose deals, run 1:1 reviews, and translate insights into scalable playbooks.